The need for speed is turning convenience stores into hotbeds of retail technology, all with the goal of reducing friction in the customer experience. The...
Consumers are moving to digital channels en masse during the pandemic, and they want to be able to finish their transactions as quickly as possible....
The pandemic has broken the inertia connected with conducting business mostly in the physical world, activating the transition to a mostly digital-first way of life....
Good news from athletic retailer Foot Locker looks like it’s good news for shoe giant Nike as well. Both companies stocks rallied on Monday (Aug....
The question is no longer about when the world will go digital – nowadays we’re asking whether the digital-first world will outlast the COVID-19 pandemic that...
By now, you’ve no doubt heard the story about how Isaac Newton turned quarantining during London’s outbreak of the Bubonic Plague between 1665 and 1667...
In a world gone digital, consumers have changed, forcing those who serve them to modify nearly every interaction. When physical options are shut down, only those...
Social shopping is the latest pandemic-driven trend to catch fire. With Burberry launching a social experience at its brick-and-mortar Shenzhen store and social platforms like...
It may seem like the world of retail has been reduced to eCommerce overachievement and brick-and-mortar underachievement. But even as pandemic-fueled dynamics rage on, new...