With more companies trying to catch up to Digital 3.0, the issue of audience identification becomes critical. Pre-pandemic versions of traditional customer segmentation have been...
“We are suffering just now from a bad attack of economic pessimism.” Get the Full Story Complete the form to unlock this article and enjoy...
In less than a decade, voice-activated artificial intelligence (AI) assistants like Alexa and Siri have gone from something seen in science-fiction films to mainstream consumer...
“Digital transformation is inevitable, and the companies that can protect the entire customer journey while delivering exceptional experiences will have the advantage.” Get the Full...
“As consumer and business digital adoption has catapulted over the last 12 weeks, when it comes to payments, there are certain status quos we will...
The pandemic and the resulting digitization of many consumers’ lives didn’t create the digital transformation in financial services; that was already underway. Get the Full...
Alibaba-owned Lazada is bringing virtual mall technology to shopping centers in Southeast Asia. The unique business model could provide a blueprint for struggling malls in the United States. And...
Sometimes a mask is more than a mask. When Best Buy, Starbucks, Kroger and Walmart mandated that all customers wear masks to mitigate the spread...