Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations at a time...
The coronavirus has caused many restaurants to stop table service and has put renewed focus on their abilities to manage and fulfill delivery orders. The popularity...
“I don’t know. What do you feel like eating?” That ping-ponging Q&A session often seems like a riddle designed to make hungry couples bicker –...
Domino’s was one of the first innovators on the digital ordering scene, debuting order trackers and store locators with consumers in 2007. Over a decade...
In the mobile order-ahead space, consumers are not getting what they ordered – and that doesn’t mean burgers or salads. What consumers really want from...
A significant number of consumers want their favorite quick-service restaurants (QSRs) to offer mobile ordering via applications. Yet a relatively small percentage of restaurants offer that...
To help diners purchase their favorite foods from Portillo’s Hot Dogs and Nekter Juice Bar, food ordering platform Olo is testing out in-car ordering. Consumers can...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...
For an entire generation of consumers, booking a restaurant by telephone is as foreign an activity as using a rotary phone or creating a document...