Digital Ordering

Quick Service Restaurants Double-Down on Technology to Gain Customers
Quick Service Restaurants Double-Down on Technology to Gain Customers
November 01, 2023  |  ResTech

The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies.  Get the Full Story Complete the form...

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Yum Brands to Leverage Cross-Brand Data Amid ‘100%’ Digital Transformation
Yum Brands to Leverage Cross-Brand Data Amid ‘100%’ Digital Transformation
November 01, 2023  |  Restaurant innovation

Yum Brands is going all-in on data in its ongoing efforts to have “100% of sales powered by digital,” gearing up to combine insights across...

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Chipotle Taps Automation to Boost eCommerce Capacity Even as Digital Ordering Declines
Chipotle Taps Automation to Boost eCommerce Capacity Even as Digital Ordering Declines
October 26, 2023  |  eCommerce

Chipotle is testing automated technology to boost the capacity and efficiency of its makelines for eCommerce orders, even as consumers shift away from its digital...

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Orders.co Debuts AI-Powered Restaurant Ordering Platform
Orders.co Debuts AI-Powered Restaurant Ordering Platform
October 23, 2023  |  Artificial Intelligence

Orders.co has unveiled artificial intelligence (AI)-powered online ordering and delivery tools for restaurants. Get the Full Story Complete the form to unlock this article and...

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Denny’s, Other Restaurants Appoint Digital Leaders to Win Diner Loyalty
Denny’s, Other Restaurants Appoint Digital Leaders to Win Diner Loyalty
October 16, 2023  |  ResTech

Major restaurant chains are adding new digital leadership in an effort to stand out in the increasingly difficult fight for customers’ omnichannel loyalty. Get the...

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Customers Not Sold on Restaurant Tech
Customers Not Sold on Restaurant Tech
October 06, 2023  |  ResTech

As restaurants tap technology to weather their labor challenges, PYMNTS Intelligence suggests that consumers may be growing frustrated with the depersonalization of the experience. Get...

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Grocers Push for Direct Fulfillment Amid Industry’s Digitization
Grocers Push for Direct Fulfillment Amid Industry’s Digitization
October 05, 2023  |  eCommerce

This week in grocery news, Ahold Delhaize USA grocers adopt new direct ordering apps, Ocado reportedly doubles down on automation, and online discount grocer Martie...

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Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
October 04, 2023  |  Artificial Intelligence

San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. Get the...

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White Castle Taps Uber’s White-Label Delivery as QSRs Contend With Aggregators
White Castle Taps Uber’s White-Label Delivery as QSRs Contend With Aggregators
September 22, 2023  |  Delivery

With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery...

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