As restaurants tap technology to weather their labor challenges, PYMNTS Intelligence suggests that consumers may be growing frustrated with the depersonalization of the experience. By...
This week in grocery news, Ahold Delhaize USA grocers adopt new direct ordering apps, Ocado reportedly doubles down on automation, and online discount grocer Martie...
San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. The chatbot...
With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery...
As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases...
This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise. Toast launched a solution specifically for cafes and...
As artificial intelligence (AI) becomes a larger part of consumers’ day-to-day lives, many are leveraging the technology to figure out what food they are in...
For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. By the Numbers...
This week in restaurants, Bojangles and Jersey Mike’s both leverage football season to boost off-premise sales, Walmart expands its in-supermarket restaurant selection, and fast-casual goes fancy. With the return of college...