digital shift

Cellulant: ‘Card Is Not King’ in Africa, Where Most Consumers, Merchants Prefer Alternatives
Cellulant: ‘Card Is Not King’ in Africa, Where Most Consumers, Merchants Prefer Alternatives
April 01, 2022  |  Digital Payments

Like many technology businesses that have been in operation for several years, Kenya-based payments firm Cellulant has had to adapt its business model and strategy...

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FTD Blooms as Fresh Data Insights Prompt Refocus on Lifetime Value Over Top-Line Growth
FTD Blooms as Fresh Data Insights Prompt Refocus on Lifetime Value Over Top-Line Growth
March 31, 2022  |  Retail

Over the course of its 100+ year history, you could say floral ordering service FTD has adapted to a bouquet of business, consumer and cultural...

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Price Edges Out Brand Loyalty as Consumers Feel Financial Pinch
Price Edges Out Brand Loyalty as Consumers Feel Financial Pinch
March 30, 2022  |  Retail

Are we loyal to retailers or the brands they sell? It’s a simple question with complex answers. Get the Full Story Complete the form to...

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The Data Point: 62% of Digital-First Patients Used a New Healthcare Provider for Latest Visit
The Data Point: 62% of Digital-First Patients Used a New Healthcare Provider for Latest Visit
March 30, 2022  |  Healthcare

Displeased for decades by opacity and inefficiency, consumers are forcing the healthcare sector to shift digital faster and more fully as patients increasingly identify as...

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Ultrafast Grocer Announces New Personalized App as Competition Heats Up
Ultrafast Grocer Announces New Personalized App as Competition Heats Up
March 28, 2022  |  Mobile Applications

As online grocers compete to win consumers’ spending in a crowded category, those that can offer consumers the most individualized, relevant experience have an opportunity...

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Bank of Thailand Unveils Banking Initiatives to Support Digital Economy
Bank of Thailand Unveils Banking Initiatives to Support Digital Economy
March 25, 2022  |  International

​The Bank of Thailand (BOT) has outlined a fresh set of banking initiatives designed to position the financial sector for a sustainable digital economy, the...

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To Fix Patient Payments, Include Consumers in the Consumerization of Healthcare
To Fix Patient Payments, Include Consumers in the Consumerization of Healthcare
March 23, 2022  |  Healthcare

The business of paying for healthcare hasn’t been taking care of itself as an industry when it comes to joining the connected economy — or...

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Will Consumers’ Response to Inflation Be as Accurate as Their Outlook on COVID?
Will Consumers’ Response to Inflation Be as Accurate as Their Outlook on COVID?
March 19, 2022  |  Economy

Back in March of 2020, it was all about “the new normal,” and then trying to get to “the next normal.”   Get the Full Story Complete...

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Car Shoppers Want Their Online and In-Store Experiences to be in Sync 
Car Shoppers Want Their Online and In-Store Experiences to be in Sync 
March 17, 2022  |  Transportation

Not too long ago, it was commonly thought that people shopping for a car would browse on a mobile device but buy in-store or on...

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