Digital Tools

Report: Amazon Shoppers 20% More Likely to Know Site’s Digital Features Than Walmart
Report: Amazon Shoppers 20% More Likely to Know Site’s Digital Features Than Walmart
July 14, 2023  |  Retail

Walmart may be learning the hard way that having the most sought-after digital features barely matters if customers do not know they exist. PYMNTS’ research...

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PYMNTS Intelligence: Restaurant Success Hinges Increasingly on Technology
PYMNTS Intelligence: Restaurant Success Hinges Increasingly on Technology
July 03, 2023  |  Restaurant innovation

The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to...

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Diners Tell Restaurants to Put Technology on the Menu
Diners Tell Restaurants to Put Technology on the Menu
June 29, 2023  |  Restaurant innovation

New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to...

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Cash Use Down 23% in Mexico, Cards Fill the Gap
Cash Use Down 23% in Mexico, Cards Fill the Gap
June 20, 2023  |  Merchant Innovation

Shoppers in Mexico strongly prefer shopping in-store to shopping online. Seventy-one percent of local shoppers reported making their most recent retail purchase in a brick-and-mortar...

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PIX, Pickup and Apps: The New Face of Retail Shopping in Brazil
PIX, Pickup and Apps: The New Face of Retail Shopping in Brazil
June 02, 2023  |  eCommerce

PIX. Mercado Pago. Pickup. Apps. Data protection. These are a few of the digital shopping trends and payment options that are key to winning customers...

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There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
May 23, 2023  |  Connected Economy

On Jan. 27, the Federal Communications Commission published a report and order expanding access to digital healthcare tools in rural America. The report acknowledged that...

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Nearly 4 in 5 Consumers Screen Dating App Matches on Social Media
Nearly 4 in 5 Consumers Screen Dating App Matches on Social Media
April 21, 2023  |  Connected Economy

Bumble. Tinder. Hinge. MeetMe. Grindr. Plenty of Fish. Every month, 73 million consumers across the United States log in to dating apps like these to...

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Women and Millennials Lead UK’s Digital Shopping Transformation
Women and Millennials Lead UK’s Digital Shopping Transformation
April 14, 2023  |  Merchant Innovation

Digital features are crucial to winning over the United Kingdom’s tech-savvy shoppers — and merchants know it. We find that U.K. merchants go out of...

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Consumers Now Want Digital in Everything, Everywhere, All at Once, Study Finds
Consumers Now Want Digital in Everything, Everywhere, All at Once, Study Finds
March 29, 2023  |  News

Tech layoffs are running rampant. With inveterate titans like Meta, Google and Microsoft laying off thousands of workers, many are beginning to wonder whether digital...

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