digital transformation

5 Metrics to Elevate Your Loyalty Program

5 Metrics to Elevate Your Loyalty Program
5 Metrics to Elevate Your Loyalty Program
July 04, 2024  |  Loyalty & Rewards

Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among...

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AI Reshapes Banking: Promises and Pitfalls as Industry Grapples With Transformation
AI Reshapes Banking: Promises and Pitfalls as Industry Grapples With Transformation
July 03, 2024  |  Artificial Intelligence

As artificial intelligence revolutionizes the banking sector, industry leaders from UBS and McKinsey highlighted the potential and challenges facing financial institutions. Get the Full Story...

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How Brazil Does Digital: Think Infrastructure With a Side of Instant Payments
How Brazil Does Digital: Think Infrastructure With a Side of Instant Payments
July 03, 2024  |  Consumer Insights

Brazil might be known for samba, soccer and sugar. But you can now add digital transformation to that list. Get the Full Story Complete the...

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Gap’s Promising Turnaround Efforts Suggest Blueprint for Legacy Apparel Retailers
Gap’s Promising Turnaround Efforts Suggest Blueprint for Legacy Apparel Retailers
July 02, 2024  |  Retail

Gap, a once-dominant force in American retail that has faced challenges in recent years, is undergoing a years-long effort to reclaim its position in a...

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How Banks and Big Tech Use AI to Modernize Workflows
How Banks and Big Tech Use AI to Modernize Workflows
July 02, 2024  |  Artificial Intelligence

Unlocking operational leverage is the name of the game for today’s businesses. Get the Full Story Complete the form to unlock this article and enjoy...

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How to Ride the B2B Payments Innovation Wave
How to Ride the B2B Payments Innovation Wave
July 02, 2024  |  B2B Payments

B2B payments power trillions of dollars in annual payments flows. Much of those flows are handled via checks and other traditional processes that are riddled...

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AI Firms Aim to Build Engagement by Making Humanlike Chatbots
AI Firms Aim to Build Engagement by Making Humanlike Chatbots
June 28, 2024  |  Artificial Intelligence

People are reportedly getting a little too friendly with chatbots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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This Week in AI: Transforming Accounting, Governance, Energy Efficiency and Tech Investments
This Week in AI: Transforming Accounting, Governance, Energy Efficiency and Tech Investments
June 28, 2024  |  Artificial Intelligence

The artificial intelligence (AI) revolution drives transformative changes across various sectors, from accounting and regulatory frameworks to energy efficiency and tech infrastructure. Get the Full...

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