New technology is bringing the drive-thru order wherever consumers’ cars may be. On Dec. 16, BurgerFi, a North Palm Beach, Florida-based fast-casual chain with around...
With the need for speed superseding other considerations for many restaurant customers, brands are making compromises to boost their throughput. At Morgan Stanley’s Global Consumer...
After months of rapid innovation with Taco Bell store designs, the restaurant’s parent company, Yum! Brands, is looking to bring a similar approach to its...
In the race to create the drive-thru of the future, McDonald’s just pulled ahead. The company announced on Wednesday (Oct. 27) that it is partnering...
The pandemic may be easing, but a recent PYMNTS report in collaboration with Paytronix found 92 percent of vaccinated consumers said they plan to stick with...
The automated drive-thru competition is heating up. McDonald’s recently revealed that it is trying out automated order-taking technologies at 10 drive-thru restaurants in Chicago. Customers...
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for...
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once...