The recent federal court ruling against Google’s search monopoly could usher in a shift in online shopping, potentially reshaping how consumers discover products and businesses...
As beauty brands look for ways to explain their products to consumers without losing the shopper’s interest, Beekman 1802 is seeing artificial intelligence and augmented...
Drip pricing, or added fees consumers only learn about at checkout, are coming under fire from consumer groups as proposed rules make their way through...
As consumers’ ongoing financial concerns drive them to seek deals and promotions, brands across retail categories are seeing increased engagement with their loyalty programs. Sportswear...
The lines between social interaction and commerce are increasingly blurred, and they show no signs of separating, at least not anytime soon. “Social commerce takes...
As consumers begin to adopt social media channels to make purchases, PYMNTS Intelligence found which apps shoppers are turning to for different kinds of retail...
Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...
Earlier this year, Macy’s launched a restructuring initiative called “A Bold New Chapter,” aimed at reinvigorating the company and driving growth. The strategy focuses on...
So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how...