Failed Payments

Failed Payments in Cross-Border Sales Is an Unresolved Problem
Failed Payments in Cross-Border Sales Is an Unresolved Problem
January 22, 2024  |  eCommerce

Online commerce carries a number of risks related to digital fraud and payment failure that can result in lost sales and an erosion of brand...

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More Than 80% of Firms Struggle to Discover What Causes Failed Payments
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
January 18, 2024  |  Security & Fraud

Firms know that failed payments damage their reputation, lead to customer churn and increase staff workload. Get the Full Story Complete the form to unlock...

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Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
January 11, 2024  |  Fraud Prevention

Many eCommerce merchants fail to connect the dots between fraud detection and failed payments. In fact, just one-third of merchants employ mechanisms that detect potential...

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Top-Performing Subscription Merchants Recover 60% of Failed Payments
Top-Performing Subscription Merchants Recover 60% of Failed Payments
December 28, 2023  |  Subscriptions

Subscription companies lose an average of 9% of sales to failed payments. Get the Full Story Complete the form to unlock this article and enjoy...

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Merchants’ Black Friday Was Good Despite Missing Sales from Failed Payments
Merchants’ Black Friday Was Good Despite Missing Sales from Failed Payments
November 27, 2023  |  eCommerce

More than half of Americans made at least one purchase on Black Friday, according to PYMNTS Intelligence data. However, not all online transactions were likely successful. According...

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Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
November 14, 2023  |  Fraud Prevention

Online retailers widely implement anti-fraud tools and strategies — but minimizing false declines while effectively screening out potential fraud is easier said than done. Payment...

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Failed Payments Are Costing Companies Their Best Subscribers and 9% of Revenue
Failed Payments Are Costing Companies Their Best Subscribers and 9% of Revenue
October 16, 2023  |  Subscriptions

Subscribers want a smooth shopping experience: Data from several PYMNTS Intelligence studies shows that 27% of users are likely to cancel their subscriptions if they...

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The Failed Payments Recovery Missing Link
The Failed Payments Recovery Missing Link
August 04, 2023  |  Subscriptions

As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO...

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Subscription Merchants See Failed Payments Spike Churn Rates
Subscription Merchants See Failed Payments Spike Churn Rates
August 02, 2023  |  Subscriptions

When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of...

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