Failed Payments

Economic Headwinds Force Hard Look at What Drives Customer Value, Says FlexPay COO
Economic Headwinds Force Hard Look at What Drives Customer Value, Says FlexPay COO
May 05, 2023  |  Payment Methods

PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus...

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80% of Failed Subscription Payments Not the Customer’s Fault
80% of Failed Subscription Payments Not the Customer’s Fault
May 02, 2023  |  Subscription Commerce

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Health and Fitness Companies Lose 11% of Revenues From Failed Payments
Health and Fitness Companies Lose 11% of Revenues From Failed Payments
April 26, 2023  |  Subscriptions

Subscription businesses reap the rewards of recurring payments — which translates into predictable cash flow. Get the Full Story Complete the form to unlock this...

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As the Subscription Bubble Bursts, Experts Advise Fast Pivot to Retention Strategies
As the Subscription Bubble Bursts, Experts Advise Fast Pivot to Retention Strategies
April 12, 2023  |  Subscriptions

The subscription bubble that formed during the pandemic is bursting in slow motion as consumers continue trimming their streaming entertainment and retail subscriptions one by...

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Mindbody and MyFitnessPal Say Customer Lifetime Value Metrics Challenged by Data
Mindbody and MyFitnessPal Say Customer Lifetime Value Metrics Challenged by Data
March 30, 2023  |  Subscriptions

Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that...

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Only 17% of Subscription Firms Track Failed Payments Despite Bottom Line Damage
Only 17% of Subscription Firms Track Failed Payments Despite Bottom Line Damage
March 17, 2023  |  Subscriptions

Failed payments are the kryptonite of conversion, and as such require a more systematic approach to preventing them. Get the Full Story Complete the form...

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Subscription Businesses Lose 9% of Revenue From Failed Payments
Subscription Businesses Lose 9% of Revenue From Failed Payments
March 13, 2023  |  Digital Payments

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To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
February 21, 2023  |  Subscription Commerce

In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. Get...

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Subscription Businesses Want Better Tools to Reverse the Churn Trend
Subscription Businesses Want Better Tools to Reverse the Churn Trend
February 17, 2023  |  Subscriptions

“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Get...

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