fast food

Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
April 11, 2023  |  artificial intelligence

The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant...

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McDonald’s Leverages Rewards App to Mitigate Inflationary Trade-Down
McDonald’s Leverages Rewards App to Mitigate Inflationary Trade-Down
January 31, 2023  |  Earnings

As consumers remain concerned about inflation, McDonald’s is seeing smaller orders and a trade-down to grocery. The quick-service restaurant (QSR) giant noted on a call...

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QSRs Face Do-or-Die Decisions Over Value Menus
QSRs Face Do-or-Die Decisions Over Value Menus
January 11, 2023  |  Restaurant innovation

Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value...

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McDonald’s Expansion Plans Include Staff Shakeup
McDonald’s Expansion Plans Include Staff Shakeup
January 08, 2023  |  ResTech

McDonald’s will reportedly cut or reorganize its workforce as the fast-food giant looks to expand. That expansion, CEO Chris Kempczinski told the Wall Street Journal...

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Consumer Satisfaction With Food Pricing at QSRs Falls Again
Consumer Satisfaction With Food Pricing at QSRs Falls Again
December 21, 2022  |  Consumer Insights

Inflation-weary consumers are growing increasingly disappointed with quick-service restaurants’ (QSRs) food pricing. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...

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C-Stores Step Up Food Efforts to Take Share from QSRs
C-Stores Step Up Food Efforts to Take Share from QSRs
November 29, 2022  |  Retail

Major convenience stores are expanding their hot food selection to divert sales from restaurants. Most recently, major multinational convenience retailer EG Group has been adding in-store branded...

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Faster Pay, Faster Food, Faster Checkout; A Quick Read on the Week’s Research Trends
Faster Pay, Faster Food, Faster Checkout; A Quick Read on the Week’s Research Trends
November 12, 2022  |  weekend wrap

The need for speed. It’s everywhere these days.    From 5G cell phones to high-speed internet, from nano-second stock trading to instant Venmo payments to friends...

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Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
September 06, 2022  |  Restaurant innovation

Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru...

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California’s Fast Food Restaurants Prepare for Automation, Closures After Wage Law
California’s Fast Food Restaurants Prepare for Automation, Closures After Wage Law
September 06, 2022  |  Economy

On Monday (Sept. 5), California’s Governor Gavin Newsom signed into law Bill AB-257, which will set higher wage requirements for fast food workers as well...

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