FlexPay

80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
November 02, 2021  |  Subscriptions

By most accounts, the consumer love affair with retail subscription services has never been stronger, and yet a simple erroneous payment decline can seriously test...

READ MORE >
New Data: Failed Subscription Payments Hurt, But Don’t Have to End in Cancellation
New Data: Failed Subscription Payments Hurt, But Don’t Have to End in Cancellation
October 25, 2021  |  Subscriptions

Consumers continue to evince an insatiable appetite for subscriptions of all kinds. But millions of subscriptions are hitting a wall when payments fail to process...

READ MORE >
For Subscription Businesses, Fewer Failed Payments Means Better Customer Retention
For Subscription Businesses, Fewer Failed Payments Means Better Customer Retention
October 15, 2021  |  Subscription Commerce

Subscription businesses know that if a payment is failing, it’s bad for them and bad for the customer, though many may not realize just how bad...

READ MORE >
Data Brief: 80% of US Consumers Have at Least One Subscription 
Data Brief: 80% of US Consumers Have at Least One Subscription 
October 12, 2021  |  Subscriptions

More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across...

READ MORE >
Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do It
Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do...
October 04, 2021  |  Subscriptions

Failed payments account for almost half of the churn – or account cancellations – in subscription businesses, yet they still don’t get the attention they...

READ MORE >
Almost Half of Subscription Churn Caused by Preventable Friction in Failed Payments
Almost Half of Subscription Churn Caused by Preventable Friction in Failed Payments
October 01, 2021  |  Subscriptions

The bane of subscription brands and merchants is churn, but what triggers that churn is often a failed payment that starts a chain reaction resulting...

READ MORE >
Churn-Driving Payment Declines Are Subscription Providers’ Top Threat
Churn-Driving Payment Declines Are Subscription Providers’ Top Threat
September 29, 2021  |  Subscriptions

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
August 25, 2021  |  Subscription Commerce

Two out of three times when a payment gets declined, FlexPay CEO Darryl Hicks said, it’s due to what he called “the month 15 problem.”...

READ MORE >
FlexPay Names Two Industry Vets To Leadership Team
FlexPay Names Two Industry Vets To Leadership Team
July 06, 2021  |  Personnel

The payments FinTech FlexPay has added two industry veterans to its team, the company announced Tuesday. Get the Full Story Complete the form to unlock...

READ MORE >