OpenAI suggested Friday (March 29) that voice-based authentication for accessing bank accounts and other sensitive information should be phased out. The company said this while...
With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down...
The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field...
Artificial intelligence is changing the online pharmacy world by simplifying tasks like managing prescriptions, keeping track of inventory and talking to customers. Amazon Pharmacy is using...
Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks...
Microsoft unveiled tools to prevent users from tricking artificial intelligence chatbots for malevolent purposes. The tech giant rolled out a series of offerings for its Azure AI system,...
When the facts are crystal clear, often the only recourse is to appeal to emotion. That’s the tack that convicted crypto criminal and former FTX CEO Sam Bankman-Fried’s...
Last month, a hacker group known as ALPHV BlackCat attacked the U.S. healthcare system. Now, the federal government is offering a $10 million reward to help identify...
Returns are a cost of doing business for all merchants. If not handled well, they can present a point of friction, disappointing customers so much...