Index Series

For SMBs, Eliminating Payments Friction, Sagely
For SMBs, Eliminating Payments Friction, Sagely
November 03, 2016  |  SMBs

SMBs have their challenges when it comes to maintaining frictionless payments, dealing with consumers and keeping data flowing into the back office. Sage Payment Solutions CEO...

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SMB Technology Adoption Index: Is The US SMB Engine Billowing Smoke?
SMB Technology Adoption Index: Is The US SMB Engine Billowing Smoke?
November 02, 2016  |  SMBs

Perception, as it turns out, isn't always reality. Although many small businesses may think and say otherwise themselves, they are still shy when it comes...

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Councilman, Labor Groups Help Pass Gig Employee Protections In NYC
Councilman, Labor Groups Help Pass Gig Employee Protections In NYC
October 28, 2016  |  Gig Economy

New York City Council Member Brad Lander took to the steps of City Hall on Thursday, accompanied by the Freelancers Union and gig economy workers,...

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Fraud’s Frightening Surge
Fraud’s Frightening Surge
October 26, 2016  |  Fraud Attack

Forget ghosts and goblins, fraudsters are real-life monsters haunting merchants this Halloween. Data in the hot-off-the-presses October 2016 Global Fraud Attack Index™ reports that the...

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Is The Online Customer Always Right?
Is The Online Customer Always Right?
October 24, 2016  |  Checkout Conversion

When it comes to payment options, online merchants would do well to heed the old adage. These days, consumers prefer to pay the way they...

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Are Shopping Carts And Wishlists Keys To Omnichannel Success?
Are Shopping Carts And Wishlists Keys To Omnichannel Success?
October 07, 2016  |  Merchant Innovation

The disparity between the most and least omnireadi merchants is getting to be downright cavernous. According to the new Q3 2016 OmniReadi Index™, the top...

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Lithuania’s Lasting Love Of Cash
Lithuania’s Lasting Love Of Cash
October 05, 2016  |  Cash

Call it an oldie but goodie. The latest research from the hot-off-the-presses PYMNTS.com Q3 2016 PYMNTS Global Cash Index™ is in, and it proves that...

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Are Main Street Merchants Crushing It?
Are Main Street Merchants Crushing It?
September 16, 2016  |  SMBs

The rumors of Main Street's demise may be greatly exaggerated. The hot-off-the-presses Q3 PYMNTS Store Front Business Index™ indicates that store front businesses are proving...

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Do China’s Wealthy Have The Upper Hand?
Do China’s Wealthy Have The Upper Hand?
July 21, 2016  |  Global Citizen

A recent report by The Economist reveals that many Chinese citizens largely believe the super wealthy have a distinct advantage over everyone else. This, in...

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