Instacart

Keeping Grocery’s ‘Digital Shifters’ Loyal Post Pandemic
Keeping Grocery’s ‘Digital Shifters’ Loyal Post Pandemic
June 05, 2020  |  Commerce Connected

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Lawmakers Ask FTC To Examine Instacart, Delivery Platforms Tipping Protocols
Lawmakers Ask FTC To Examine Instacart, Delivery Platforms Tipping Protocols
May 29, 2020  |  Delivery

After reports that eCommerce delivery platforms are allowing consumers to “tip bait,” four U.S. senators are asking the Federal Trade Commission (FTC) to look at...

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Instacart Adds Shopper Safety Feature To App
Instacart Adds Shopper Safety Feature To App
May 22, 2020  |  Delivery

Instacart, the online grocery marketplace, has added a safety app to ensure its shoppers are protected amid the COVID-19 pandemic, the San Francisco-based company announced...

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Aggregators Deliver In PYMNTS Provider Ranking
Aggregators Deliver In PYMNTS Provider Ranking
May 13, 2020  |  Aggregators

Since PYMNTS began publishing the Provider Ranking of delivery aggregators way back in February, everything has changed. Get the Full Story Complete the form to...

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Instacart Mandates Wellness Checks  As It Seeks 250,000 More Hires
Instacart Mandates Wellness Checks As It Seeks 250,000 More Hires
April 23, 2020  |  Coronavirus

Within a 30-day period, Instacart has hired 300,000 more people, instituted mandatory wellness checks and stepped up efforts to ensure the safety of its workforce....

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Instacart Rolls Out RX Delivery Service With Costco
Instacart Rolls Out RX Delivery Service With Costco
April 16, 2020  |  Delivery

Due to increasing customer demand for household goods, grocery and personal healthcare delivery, Instacart said it has rolled out a new prescription delivery service with Costco. The...

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COVID-19’s Impact On The Gig Economy
COVID-19’s Impact On The Gig Economy
April 14, 2020  |  Gig Economy

Freelancers worldwide found themselves impacted by the new coronavirus as it shuttered businesses and stalled payments, with many gig workers now fulfilling critical roles to...

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Some Consumers Are Tip-Baiting Instacart Shoppers To Get Deliveries
Some Consumers Are Tip-Baiting Instacart Shoppers To Get Deliveries
April 09, 2020  |  Delivery

Some Instacart customers have begun pulling a nasty trick, changing large tips to the shoppers to much lower amounts or even $0 after the fact,...

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Instacart Shoppers Plan Strike For Better COVID-19 Protections, Pay
Instacart Shoppers Plan Strike For Better COVID-19 Protections, Pay
March 27, 2020  |  Coronavirus

Instacart shoppers plan to walk off the job on strike Monday (March 30), according to a Medium post Friday (March 27) by worker representatives. Shoppers are...

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