Kroger

Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement
Grocers Integrate AI Into Digital Platforms to Boost Omnichannel Engagement
July 11, 2024  |  Retail

In an effort to stay ahead in a competitive market, grocers are leveraging artificial intelligence (AI) to enhance their consumer-facing digital platforms, making the experience...

READ MORE >
Grocers Tackle Escalating Theft and Fraud Crisis
Grocers Tackle Escalating Theft and Fraud Crisis
July 05, 2024  |  Retail

In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud. According to data from the Food Industry...

READ MORE >
Shop Talk: Consumers Return to Brick-and-Mortar Grocery for Summer
Shop Talk: Consumers Return to Brick-and-Mortar Grocery for Summer
July 03, 2024  |  Retail

As grocery shoppers settle into the warmer months, many are shifting away from eCommerce back to brick-and-mortar stores with more time to make their food...

READ MORE >
Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
June 25, 2024  |  Retail

When it comes to shopping, consumers are turning to physical stores more for groceries than any other kind of purchase. By the Numbers For the...

READ MORE >
Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
June 24, 2024  |  Consumer Insights

As consumers seek more individualized shopping experiences, PYMNTS Intelligence research finds that there is far greater demand for targeted promotions than for personalized recommendations without...

READ MORE >
Grocery Shoppers Favor Omnichannel Purchasing Journeys
Grocery Shoppers Favor Omnichannel Purchasing Journeys
June 21, 2024  |  Retail

Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm. By the...

READ MORE >
Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
Kroger Sees Private-Label Push Bring Low-Income Shoppers Back
June 20, 2024  |  Earnings

With ongoing financial challenges affecting consumers very differently depending on their financial standing, Kroger is seeing its initiative to improve its private-label offerings prove key...

READ MORE >
Small Retailers Relying on In-Store Sales Are More at Risk
Small Retailers Relying on In-Store Sales Are More at Risk
May 28, 2024  |  Retail

Small retailers that make most of their sales via brick-and-mortar are the most at risk of closing, compared to those that leverage an omnichannel strategy...

READ MORE >
Walmart and Amazon Lead Retail’s Biggest Moments of 2024
Walmart and Amazon Lead Retail’s Biggest Moments of 2024
May 27, 2024  |  Retail

As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far....

READ MORE >