loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Restaurants’ Declining Service Threatens Diner Loyalty
Restaurants’ Declining Service Threatens Diner Loyalty
May 31, 2023  |  Restaurant innovation

As restaurant prices rapidly rise, consumers are noting restaurants reducing costs by compromising on service — decisions that could come at the expense of diner...

READ MORE >
Brands Tap New Data Sources to Target Second-Time Buyers
Brands Tap New Data Sources to Target Second-Time Buyers
May 31, 2023  |  Loyalty & Rewards

Regardless of income level, we’re all wary of what things cost and where the best deal can be had, online or in-store.   It’s not too...

READ MORE >
Prizeout Adds Rewards to Tandem’s Expense-Sharing App
Prizeout Adds Rewards to Tandem’s Expense-Sharing App
May 03, 2023  |  Loyalty & Rewards

Prizeout and Tandem have partnered to boost the purchasing power of couples who split expenses. With this new collaboration, couples who use the expense-sharing app...

READ MORE >
Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
Time-Saving Incentives Will Help Restaurants Reach Gen Z, Millennials
May 02, 2023  |  Restaurant innovation

Time is money. And, as noted in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” consumers representing the youngest two adult generations...

READ MORE >
How Experience-Driven Credit Card Rewards Can Win Gen Z, Millennial Loyalty
How Experience-Driven Credit Card Rewards Can Win Gen Z, Millennial Loyalty
May 01, 2023  |  Loyalty & Rewards

Brits love rewards and place loyalty programs among the top factors considered when choosing where to shop, PYMNTS research has shown. And it’s no different...

READ MORE >
Triple and Banyan Partner to Enable Item-Level Card-Linked Offers
Triple and Banyan Partner to Enable Item-Level Card-Linked Offers
April 20, 2023  |  Loyalty & Rewards

Triple and Banyan have partnered to enable item-level card-linked offers. With this collaboration, Triple’s card-linked offer platform will integrate Banyan’s stock keeping unit (SKU) data...

READ MORE >
UK Retailers Step Up Rewards to Help Shoppers Navigate Inflation
UK Retailers Step Up Rewards to Help Shoppers Navigate Inflation
April 18, 2023  |  Loyalty & Rewards

As Brits try to cut back on spending and expenses amid the ongoing cost-of-living crisis and double-digit food inflation, U.K. grocers are under pressure to...

READ MORE >
Tesco Offers 90 Million Personalized Coupons to Maintain Customer Loyalty
Tesco Offers 90 Million Personalized Coupons to Maintain Customer Loyalty
April 13, 2023  |  Earnings

As inflation ate into Tesco’s profits, the grocer’s couponing efforts helped keep customers coming back. The British multinational grocery giant shared in its financial results...

READ MORE >
Smaller Retailers Without Rewards Programs Risk Losing Inflation-Weary Customers 
Smaller Retailers Without Rewards Programs Risk Losing Inflation-Weary Customers 
March 17, 2023  |  Loyalty & Rewards

Everyone loves a bargain, but small- and medium-sized business (SMB) retailers have been pulling back from promotional codes and rewards recently. As noted in proprietary...

READ MORE >