loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

How Wahlburgers Hangs Tough On Fraud
How Wahlburgers Hangs Tough On Fraud
November 21, 2019  |  Mobile Order Ahead

Wahlburgers is one of the latest entrants in mobile order-ahead, launching its WahlClub mobile app two months ago across 19 states. But much like any...

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How Wahlburgers Keeps Fraud Off The Order-Ahead Menu
How Wahlburgers Keeps Fraud Off The Order-Ahead Menu
November 20, 2019  |  Mobile Order Ahead

Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are...

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Regions Bank Makes A Digital Push With The Help Of AI
Regions Bank Makes A Digital Push With The Help Of AI
November 14, 2019  |  Banking

In the face of growing competition, banks are rethinking legacy processes and digitizing their customer journeys. For Alabama-based Regions Bank, artificial intelligence (AI) is the...

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Tesco Launches Amazon-Style Subscription Program
Tesco Launches Amazon-Style Subscription Program
November 11, 2019  |  Retail

Tesco is taking on the competition by adding a subscription option to its Clubcard loyalty program. Originally launched in 1995, Clubcard helped Tesco beat its...

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Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
November 05, 2019  |  Restaurant innovation

U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...

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When Restaurant Tech Sees Your Face And Identifies Your Taste
When Restaurant Tech Sees Your Face And Identifies Your Taste
November 05, 2019  |  Restaurant innovation

Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder meals with just...

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Dunkin’ Doubles Down On Digital With Rewards, Ordering
Dunkin’ Doubles Down On Digital With Rewards, Ordering
October 31, 2019  |  Earnings

With digital initiatives in multi-tender rewards and mobile guest checkout, Dunkin’ ended the third quarter with over 12 million loyalty members contributing approximately 13 percent of...

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Inside ESL Federal Credit Union’s Member Engagement Efforts
Inside ESL Federal Credit Union’s Member Engagement Efforts
October 30, 2019  |  Credit Unions

Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This...

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Tesco In Britain Adds Loyalty Card As Amazon Fresh Becomes Free
Tesco In Britain Adds Loyalty Card As Amazon Fresh Becomes Free
October 29, 2019  |  Retail

British supermarket group Tesco has announced it’s offering a loyalty subscription plan for customers, in an attempt to stay competitive with German-owned discounters.  Reuters is...

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