eCommerce giant Amazon was onto something when it patented one-click ordering 21 years ago. The innovation allows customers to automatically place orders, then have merchandise...
Clunky address verification measures can cause consumers to abandon their carts — or worse yet, not receive their orders — costing retailers business, says Preethy...
Onboarding customers and easing checkout processes are key issues for eCommerce companies. Not getting this right can cost online merchants as much as $4 trillion...
Remote onboarding has overtaken (some might say overwhelmed) banks and merchants all year long as a deluge of faceless applicants opened accounts and cards. Financial...
Many banks, utility companies and government agencies have been leveraging two-factor authentication (2FA) for several years. This process requires consumers to provide not only their...
SMS-based communication is a valuable tool for everything from onboarding verification to customer outreach, but one that just 39 percent of merchants use today. Sam...
Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases...
Startling new technologies from mobile to cloud are revolutionizing identity verification during the mass migration to digital everything. That’s great, but it’s not always the...
Fraudsters are possibly the only ones relishing the changes wrought by the ongoing pandemic. The reverberating economic uncertainty and drastic shifts the pandemic has brought...