Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new...
Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...
Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall. The quick-service restaurant (QSR) giant,...
As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases...
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...
IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most...
This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of...
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders...
The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7),...