Will people revert to pre-pandemic behaviors if the pandemic more or less fades out? That question is echoing off boardroom walls from New York to...
At the start of the summer, restaurants were optimistic. COVID-19 cases were finally low, with newly vaccinated consumers’ pent-up demand combining with usual seasonality to...
The 12th edition of PYMNTS’ ongoing study series Delivering on Restaurant Rewards, a Paytronix collaboration, begins with a thought that all restaurant operators should internalize...
Whether or not lockdowns ever return, the cold weather definitely will — and with it, the desire to not leave the house and go buy...
The 2021 edition of the Restaurant Readiness Index, a PYMNTS and Paytronix collaboration, takes a close look at how the past 16 months have fundamentally...
Restaurants and quick-service restaurants (QSRs) have invested in omnichannel outreach in recent years as more consumers have turned to online and mobile channels to place food...
For all restaurants, recovery from the devastating effects of the COVID-19 pandemic has been an uphill battle. However, not every restaurant’s hill has been equally...
“What goes up…” and all that. Even PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps obeys Newtonian physics, reflecting the nature of all things in the...
The pandemic may be easing, but a recent PYMNTS report in collaboration with Paytronix found 92 percent of vaccinated consumers said they plan to stick with...