omnichannel retail

Macy’s SVP Says Winning Back Customers Brand’s Top Priority
Macy’s SVP Says Winning Back Customers Brand’s Top Priority
July 15, 2024  |  Retail

For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said...

READ MORE >
UK Consumers Love to Shop From the Comfort of Their Homes
UK Consumers Love to Shop From the Comfort of Their Homes
May 02, 2024  |  Retail

Shoppers in the United Kingdom love eCommerce, disproportionately preferring to make purchases online without engaging with physical stores, PYMNTS Intelligence reveals.  By the Numbers The...

READ MORE >
Walmart Adds Third-Party Sellers’ Tires to Installation-Eligible Program
Walmart Adds Third-Party Sellers’ Tires to Installation-Eligible Program
April 17, 2024  |  Walmart

Shoppers can now order tires from third-party sellers on Walmart Marketplace and schedule an appointment to have those tires installed at a Walmart Auto Care Center at...

READ MORE >
Digital Transformations Help Small Farmers Find National Success
Digital Transformations Help Small Farmers Find National Success
February 26, 2024  |  Omnicommerce

Niche markets need to scale their reach, too — and often, eCommerce is best way.  And while the direct-to-consumer (D2C) landscape made waves with products...

READ MORE >
Mobile Helps Brand Loyalty Programs Work Harder and Smarter
Mobile Helps Brand Loyalty Programs Work Harder and Smarter
December 28, 2023  |  Loyalty & Rewards

Technology, and the digital transformation of the economy overall, have reshaped the concept of customer loyalty.  Add to that the integration of payments innovation, and...

READ MORE >
Syrup Raises $17.5 Million to Expand AI-Powered Inventory Forecasting Platform 
Syrup Raises $17.5 Million to Expand AI-Powered Inventory Forecasting Platform 
December 01, 2023  |  Investments

Syrup has raised $17.5 million in a Series A round to expand its artificial intelligence (AI)-powered platform that helps brand optimize their inventory for omnichannel commerce. ...

READ MORE >
How Mondelez Uses Data to Turn Consumers Into Lifelong Customers
How Mondelez Uses Data to Turn Consumers Into Lifelong Customers
November 29, 2023  |  Retail

Consumer packaged goods (CPG) companies, through their retail partners, sell scores of items every day that are essentials for individuals and households.  In these days...

READ MORE >
Mall of America: Consumers Want to Be Entertained 
Mall of America: Consumers Want to Be Entertained 
November 09, 2023  |  Retail

Nestled in Bloomington, Minnesota, Mall of America takes the shopping center concept to a whole new level. It is an expansive retail and entertainment complex...

READ MORE >
Omnichannel Commerce Boosts The Honest Company in Q2
Omnichannel Commerce Boosts The Honest Company in Q2
August 08, 2023  |  Earnings

The Honest Company, founded by movie star Jessica Alba, posted its second-quarter results Wednesday (Aug. 8), which showed a revenue bump from recent retail distribution deals....

READ MORE >