omnichannel

Digital Merchants Tap Physical Pop-Ups to Drive Deeper Customer Connections

Digital Merchants Tap Physical Pop-Ups to Drive Deeper Customer Connections
Digital Merchants Tap Physical Pop-Ups to Drive Deeper Customer Connections
April 01, 2024  |  Retail

As eCommerce merchants look for ways to win the trust of and build connection with their shoppers, some are turning to pop-ups to create real-world...

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NCino Expands Omnichannel Functionality of Consumer Banking Solution
NCino Expands Omnichannel Functionality of Consumer Banking Solution
April 01, 2024  |  Banking

NCino expanded the omnichannel functionality of its Consumer Banking Solution for banks and credit unions. Get the Full Story Complete the form to unlock this article and enjoy...

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Bank Branches Evolve Into Financial Education ‘Magnets’
Bank Branches Evolve Into Financial Education ‘Magnets’
March 29, 2024  |  Financial Inclusion

Last year, banks shuttered 2,300 branches. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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i2c President Says Banks Have Reset Their Go-to-Market Strategies
i2c President Says Banks Have Reset Their Go-to-Market Strategies
March 29, 2024  |  Banking

Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. Get the Full Story Complete...

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For Banks to Compete With FinTechs, They Need to Act Like One
For Banks to Compete With FinTechs, They Need to Act Like One
March 28, 2024  |  Banking

The financial services landscape is an inherently customer-centric one. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Buybuy Baby Uses Expert Curation to Compete With Amazon
Buybuy Baby Uses Expert Curation to Compete With Amazon
March 27, 2024  |  Retail

As specialty retailers are challenged to find ways to hold their own against retail giants such as Amazon, Buybuy Baby is leaning on its specialty selection to keep...

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Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
March 27, 2024  |  Banking

Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a...

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Few US In-Store Shoppers Use Digital Discounts
Few US In-Store Shoppers Use Digital Discounts
March 27, 2024  |  Retail

Digital features were once the exclusive domain of online shoppers. Just as savvy in-store shoppers knew where to find the bargain bin, savvy online shoppers...

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