omnichannel

What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

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Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
May 17, 2024  |  Retail

Millennials and Generation Z consumers are not satisfied choosing between digital and physical channels to do their grocery shopping — they want it all. By the Numbers...

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Tanger Outlets Court the Digital, Aspirational Shopper
Tanger Outlets Court the Digital, Aspirational Shopper
May 14, 2024  |  Retail

May 2020. The COVID-19 lockdown was starting to ease, but it was in its second month. Consumers were flocking toward the dramatic digital shift that...

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Consumers’ Click-and-Mortar™ Expectations Shape Shopify’s Future
Consumers’ Click-and-Mortar™ Expectations Shape Shopify’s Future
May 08, 2024  |  Earnings

Digital may have changed the face of retail, but consumers continue to want to shop in stores, demanding that even the most eCommerce-centric companies such...

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Online Engagement Transforms Shoppers’ In-Store Expectations
Online Engagement Transforms Shoppers’ In-Store Expectations
May 07, 2024  |  Retail

As shoppers integrate digital technologies into their retail journeys before and after entering the store, their brick-and-mortar expectations are evolving. PYMNTS’ Q1 eBook, “The Implications of...

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Competing With Giants: How Small Businesses Can Optimize Their eCommerce Efforts
Competing With Giants: How Small Businesses Can Optimize Their eCommerce Efforts
May 02, 2024  |  eCommerce

This National Small Business Week, merchants are increasingly moving beyond Main Street — and into eCommerce. And with the news that the post-pandemic growth for...

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Grocery Shoppers Across Continents Demand Personalized Rewards
Grocery Shoppers Across Continents Demand Personalized Rewards
April 30, 2024  |  Loyalty & Rewards

No matter which side of the Atlantic they are on, grocery shoppers want loyalty programs with smarter, more relevant messaging, and merchants across the United Kingdom...

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Walmart Grows Omnichannel Capabilities for Shoppers ‘Seeking Convenience’
Walmart Grows Omnichannel Capabilities for Shoppers ‘Seeking Convenience’
April 26, 2024  |  Retail

Walmart has been expanding its omnichannel capabilities across its three segments: Walmart U.S., Walmart International and Sam’s Club. The company’s people and technology are dedicated...

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Shoppers Demand More Experiential Brick-and-Mortar Stores
Shoppers Demand More Experiential Brick-and-Mortar Stores
April 25, 2024  |  Retail

With eCommerce often proving the most convenient option for the practical elements of shopping, consumers are demanding brick-and-mortar retailers provide them with an experience they...

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