personalization

Why Experts – Not Influencers – Are Retail’s Next Big Thing
Why Experts – Not Influencers – Are Retail’s Next Big Thing
January 01, 2020  |  Retail

In the age of the always-online consumer, it might seem one could expect to find the exact information they need about whatever they want to...

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AI-Powered Travel Bot Eddy Travels Raises $500K In Pre-Seed Funding
AI-Powered Travel Bot Eddy Travels Raises $500K In Pre-Seed Funding
December 23, 2019  |  Investments

An artificial intelligence (AI)-powered travel bot called Eddy Travels has raised about $500,000 in a pre-Seed funding round, according to reports. The funding round was...

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Innovating With Mobile Ordering, Personalization Platforms And Alcohol-Free Bars
Innovating With Mobile Ordering, Personalization Platforms And Alcohol-Free Bars
December 19, 2019  |  Today In Data

Quick-service restaurants (QSRs) are taking note of the potential of mobile ordering, as consumers can have their favorite foods delivered with a tap of an app. And...

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Retail Gets Even More Personal As The Year Winds Down
Retail Gets Even More Personal As The Year Winds Down
December 18, 2019  |  Retail

You can count on at least one thing for retail in 2020: Things will get much more personal. Get the Full Story Complete the form...

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CRM In The 2020s
CRM In The 2020s
December 10, 2019  |  Innovation

We operate more than a few high-powered, data-supported crystal balls here at PYMNTS, and one of the things we have learned about the future of...

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Deep Dive: Serving Up Better Customer Service With Enhanced CRM
Deep Dive: Serving Up Better Customer Service With Enhanced CRM
December 09, 2019  |  Restaurant innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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How Credit Unions Can Win The FinServ Innovation Game
How Credit Unions Can Win The FinServ Innovation Game
November 27, 2019  |  Banking

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be...

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Retail’s Next Act: The Connected Window Shopper
Retail’s Next Act: The Connected Window Shopper
November 12, 2019  |  Innovation

Consumers are individuals and want to be treated that way, but the brick-and-mortar experience was not always personalized. There was a time when consumers would...

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Mastercard Report: Nearly Half Of Consumers View Innovation As Purchase Driver
Mastercard Report: Nearly Half Of Consumers View Innovation As Purchase Driver
November 05, 2019  |  Innovation

Society still puts the “gut instinct” on the pedestal, often celebrating people who lead by intuition and emotion, and putting them at the center of...

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