personalization

Gen AI May Finally Bridge the Personalization Gap, Experts Say
Gen AI May Finally Bridge the Personalization Gap, Experts Say
July 17, 2025  |  artificial intelligence

For decades, personalization has been more of a dream than reality. Businesses promised experiences tailored to the customer, but offers and recommendations still often miss...

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David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
David’s Bridal CEO Courts AI to Change How Brides Say Yes to the Dress
June 17, 2025  |  Retail

It would be easy to write a pun-filled puff piece about David’s Bridal. After all, it has achieved the leading market share for a $65...

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Digital Fatigue Drives Brands to AI, Says Hightouch CEO
Digital Fatigue Drives Brands to AI, Says Hightouch CEO
June 11, 2025  |  artificial intelligence

The pressure is on marketing teams today drive digital success without delivering spam. Get the Full Story Complete the form to unlock this article and...

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Stitch Fix: AI-Powered Personalization Will Overcome Any Macro Challenges
Stitch Fix: AI-Powered Personalization Will Overcome Any Macro Challenges
June 10, 2025  |  eCommerce

Personalization is a tool that will help Stitch Fix retain and even gain market share amid any potential external headwinds like tariffs or a slowdown...

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Walmart Bets On AI Assistant Sparky To Ignite Sales
Walmart Bets On AI Assistant Sparky To Ignite Sales
June 09, 2025  |  Walmart

Walmart is expanding its artificial intelligence (AI) offerings by introducing a new shopping assistant. Get the Full Story Complete the form to unlock this article...

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What Is Multimodal AI and Why Retailers Should Care
What Is Multimodal AI and Why Retailers Should Care
June 03, 2025  |  artificial intelligence

Two breakthroughs in artificial intelligence (AI) model capabilities can help brands understand and serve their customers at a deeper level. Get the Full Story Complete...

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How Payments Firms Can Win Gen Z Without Chasing Every TikTok Trend
How Payments Firms Can Win Gen Z Without Chasing Every TikTok Trend
May 29, 2025  |  Payments Innovation

In an age where consumer expectations evolve at the speed of a TikTok trend, financial institutions and payment providers face an increasingly complex question: how...

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Ulta Beauty’s AI Strategy Drives a 95% Customer Repurchase Rate
Ulta Beauty’s AI Strategy Drives a 95% Customer Repurchase Rate
May 27, 2025  |  Retail

Ulta Beauty has built a fan following by making cosmetics accessible to the everyday shopper: It stocks not only premium brands but also mass-market cosmetics....

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Platform Lending Gets a $500 Million Vote of Confidence From Fortress Investment
Platform Lending Gets a $500 Million Vote of Confidence From Fortress Investment
May 21, 2025  |  Consumer Finance

The past few weeks have been a roller coaster for consumers. Inflation is still a fact of life, tariffs have influenced what we buy, and...

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