As retailers rethink their relationships with their customers looking to drive deeper loyalty and higher engagement, Sam’s Club is looking to its membership base to...
Amid ongoing economic challenges, shoppers may be willing to spring for premium fashion service, but as Stitch Fix has seen, they need to know that...
The modern consumer more and more demands convenience and seamlessness across their daily lives. This simple, singular fact has served as a benchmark for much...
A payment is never just a payment. Increasingly, it is a gateway into a lifelong customer relationship. Get the Full Story Complete the form to...
Artificial intelligence (AI) is reshaping the way companies approach data-driven customer marketing. Get the Full Story Complete the form to unlock this article and enjoy...
Nordstrom will roll out a new digital marketplace on its website, Nordstrom.com, along with an enhanced search feature. Get the Full Story Complete the form to unlock...
As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to...
Loyalty programs have long served as a cornerstone for businesses seeking to cultivate lasting relationships with their customers. Get the Full Story Complete the form...
As the rise of direct-to-consumer (D2C) enables more personalized experiences than ever, both in terms of the shopping journey and the products themselves, Lids’ co-founder is...