PYMNTS Intelligence

Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
June 13, 2024  |  Retail

As convenience retailers compete for consumers’ loyalty, major players are leveraging shopper data to personalize their messaging, looking to drive deeper connections. Get the Full...

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78% of CFOs Say AI Is ‘Extremely Important’ to Payments Processes
78% of CFOs Say AI Is ‘Extremely Important’ to Payments Processes
June 13, 2024  |  artificial intelligence

Most CFOs working on behalf of organizations earning at least $1 billion annually use multiple systems to manage their source-to-pay cycles, and nearly 60% of...

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How Credit Unions Are Playing David Against Industry Goliaths
How Credit Unions Are Playing David Against Industry Goliaths
June 13, 2024  |  Credit Unions

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising...

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Millennial Shoppers Lead Resale’s Growth
Millennial Shoppers Lead Resale’s Growth
June 12, 2024  |  Retail

As consumers turn to secondhand shopping options to manage their budgets amid inflation, millennials are leading the way. Get the Full Story Complete the form...

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Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
June 12, 2024  |  Retail

According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses...

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61% of Small Businesses Use AI to Automate Daily Tasks
61% of Small Businesses Use AI to Automate Daily Tasks
June 12, 2024  |  artificial intelligence

PYMNTS Intelligence’s recently-released “New Report: SMBs Race to Critical Mass on AI Usage found there is a sharp divide in how small and medium-sized businesses...

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Study: Small Businesses Emerge as Prime Candidates for Embedded Lending Products
Study: Small Businesses Emerge as Prime Candidates for Embedded Lending Products
June 12, 2024  |  Consumer Finance

Lenders across major global economies offer embedded lending. However, data suggests that the typical lender that serves consumers or small- to medium-sized businesses (SMBs) has...

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Menus Fizzled but QR Codes Find Favor Powering Pay at Table at Restaurants
Menus Fizzled but QR Codes Find Favor Powering Pay at Table at Restaurants
June 11, 2024  |  ResTech

Decades old — tracing its origins back to the 1990s — the QR code has at times struggled to find its place in commerce and...

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Gen Z Wants to Buy Cars Most — but Buys Them Least
Gen Z Wants to Buy Cars Most — but Buys Them Least
June 11, 2024  |  Retail

Young consumers are the likeliest to be saving up to buy a car, but that rarely translates to them being able to afford a new...

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