PYMNTS Intelligence

Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak

Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak
Some Consumers Have Ditched Their Smartphones Since the Pandemic Peak
May 22, 2024  |  Connected Economy

Perhaps burnt out on digital connectivity in the time since the initial outbreak of COVID-19, the share of consumers who own smartphones has actually dipped in recent...

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52% of FIs Plan to Lean on ML and AI to Combat Fraud
52% of FIs Plan to Lean on ML and AI to Combat Fraud
May 22, 2024  |  artificial intelligence

In the seemingly never-ending war to protect their customers and institutions from fraud, an increasing number of financial institutions (FIs) are deploying machine learning (ML)...

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Why Gen Z Can Be Credit Unions Best Friend or Worst Enemy
Why Gen Z Can Be Credit Unions Best Friend or Worst Enemy
May 22, 2024  |  Credit Unions

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Gen X Shoppers Cut Back on Groceries the Most Amid Inflation
Gen X Shoppers Cut Back on Groceries the Most Amid Inflation
May 21, 2024  |  Consumer Insights

As consumers rethink their spending on groceries amid inflation, PYMNTS Intelligence research reveals, Gen X shoppers are quicker to make changes to everything from what products they...

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30% of US Consumers Count on Side Hustles to Pay the Bills
30% of US Consumers Count on Side Hustles to Pay the Bills
May 21, 2024  |  Consumer Insights

Although inflation is down to 3.3% from its July 2022 peak of 9.1%, many consumers in the United States are still working some kind of side hustle to make...

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Why Zillennials Will Rule the Digital Economy
Why Zillennials Will Rule the Digital Economy
May 21, 2024  |  Consumer Insights

The Census Bureau collects demographic data on the birthrates of those living in the United States and groups them into age-related cohorts based on the...

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Mall of America Leads Push to Unique On-Site Experiences
Mall of America Leads Push to Unique On-Site Experiences
May 20, 2024  |  Retail

As shoppers turn to eCommerce channels for convenience, many are still willing to go to brick-and-mortar malls for unique, site-specific experiences. Get the Full Story...

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What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

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Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
May 17, 2024  |  Retail

Millennials and Generation Z consumers are not satisfied choosing between digital and physical channels to do their grocery shopping — they want it all. Get the Full...

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