PYMNTS Intelligence

Amazon, FedEx Explored Enhancing Return Process for Online Shoppers

Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
March 18, 2024  |  eCommerce

For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in...

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39% of Retail Shoppers Stick to Digital
39% of Retail Shoppers Stick to Digital
March 18, 2024  |  Retail

With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. Get...

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Telecom Execs See Generative AI as Key to Customer Experience
Telecom Execs See Generative AI as Key to Customer Experience
March 18, 2024  |  Artificial Intelligence

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and...

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Inflation Puts Consumers on Alert for Discounts
Inflation Puts Consumers on Alert for Discounts
March 18, 2024  |  Consumer Insights

Consumers closed 2023 by increasing their spending — nearly 7% more over what they spent the previous year, according to PYMNTS intelligence data — indicating...

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Is Social Media to Blame for Perceived Financial Angst?    
Is Social Media to Blame for Perceived Financial Angst?   
March 17, 2024  |  Personal Finance

Advocates of social media have their work cut out for them these days. From lawmakers insisting China is stealing state secrets via TikTok to educators...

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Report: Nuvei on Verge of Buyout Deal With Advent
Report: Nuvei on Verge of Buyout Deal With Advent
March 17, 2024  |  Acquisitions

Canadian FinTech Nuvei is reportedly close to being acquired by private equity company Advent International. Get the Full Story Complete the form to unlock this...

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Consumers ‘Balancing a Lot’ as Retail Sales Slow
Consumers ‘Balancing a Lot’ as Retail Sales Slow
March 17, 2024  |  Consumer Insights

Consumers are growing more hesitant to spend following a long stretch of looser spending. Get the Full Story Complete the form to unlock this article...

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Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. Get the Full Story...

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Bookstores Regain Ground as Consumers Seek In-Person Engagement
Bookstores Regain Ground as Consumers Seek In-Person Engagement
March 15, 2024  |  Retail

Consumers’ shift to eCommerce has not killed the bookstore yet. From industry giants’ recoveries to the reemergence of independent players in the space, the bookstore...

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