PYMNTS Intelligence

Unexpected Expenses Hurt 30% of Consumers’ Credit Scores
Unexpected Expenses Hurt 30% of Consumers’ Credit Scores
January 03, 2024  |  Personal Finance

Unexpected expenses continue to present a significant financial strain for consumers in an already challenging economic landscape. With dwindling savings and persistent economic difficulties, individuals...

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Free Shipping and Other Perks Can Turn Casual Subscribers Into Loyal Customers
Free Shipping and Other Perks Can Turn Casual Subscribers Into Loyal Customers
January 03, 2024  |  Subscriptions

People make resolutions in the new year and companies, including subscription-based firms, review their prices. Get the Full Story Complete the form to unlock this...

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Growing BNPL Demand Outpaces Merchant Response 
Growing BNPL Demand Outpaces Merchant Response 
January 03, 2024  |  Buy Now Pay Later

Buy now, pay later (BNPL) has gone mainstream. So much so that if businesses don’t provide this payment option, they might lose out on sales...

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2024 Is the Year Retail Gets Personal
2024 Is the Year Retail Gets Personal
January 03, 2024  |  Retail

Thanks to inflation’s starring role, 2023 featured major retail plot twists — consumers counted their pennies while brands and retailers did some serious soul-searching. This...

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Construction Firms Wait 94 Days on Average to Get Paid
Construction Firms Wait 94 Days on Average to Get Paid
December 29, 2023  |  B2B Payments

Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. Get the Full Story Complete the...

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Millennials Are Card Rewards Programs’ Most Loyal Customers
Millennials Are Card Rewards Programs’ Most Loyal Customers
December 29, 2023  |  Loyalty & Rewards

One might expect consumers of older generations, such as baby boomers and seniors, to be most loyal to brands or stores where they shop. Get...

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Restaurant Loyalty Programs’ Birthday Rewards Don’t Win Over Many Consumers
Restaurant Loyalty Programs’ Birthday Rewards Don’t Win Over Many Consumers
December 29, 2023  |  Consumer Insights

Restaurants touting their birthday deals to win over digital loyalty members may find that these offers do not go as far as they might expect,...

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Consumers Failed to Cut Back on Restaurant Dining Over the Holidays
Consumers Failed to Cut Back on Restaurant Dining Over the Holidays
December 29, 2023  |  Consumer Insights

Consumers may have meant to tighten their belts when it came to restaurant spending over the holidays, but the data reveals that the opposite happened,...

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How Generation Multitasker Will Drive Digital Transformation in 2024
How Generation Multitasker Will Drive Digital Transformation in 2024
December 29, 2023  |  Connected Economy

With the rise of connected devices making it possible to do more at any given moment, 2023 saw consumers multitasking more than ever. Get the...

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