PYMNTS Intelligence

Millennials Drive Mobile Adoption for Bill Payments
Millennials Drive Mobile Adoption for Bill Payments
November 14, 2023  |  Consumer Finance

In an increasingly complex finance environment where consumer services proliferate, consumers are searching for ways to gain control over their finances. One crucial aspect of...

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Use of AI in the Legal Industry Faces Challenges
Use of AI in the Legal Industry Faces Challenges
November 14, 2023  |  Artificial Intelligence

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
November 14, 2023  |  Fraud Prevention

Online retailers widely implement anti-fraud tools and strategies — but minimizing false declines while effectively screening out potential fraud is easier said than done. Payment...

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Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
November 14, 2023  |  Subscription Commerce

In recent months, the momentum of retail product subscriptions has waned, as consumers grapple with headwinds from economic challenges and a rising cost of living....

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No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes
No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes
November 14, 2023  |  Retail

“Dupe, private label, call it what you want, consumers want more,” PYMNTS said in March, and that’s a sentiment that lives on. This is because...

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Retail Subscribers Like to Stick With What’s Familiar
Retail Subscribers Like to Stick With What’s Familiar
November 13, 2023  |  Subscriptions

When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...

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BNPL and Financial Education Unlock Opportunities for Credit-Insecure Consumers 
BNPL and Financial Education Unlock Opportunities for Credit-Insecure Consumers 
November 13, 2023  |  Consumer Finance

While credit rules may vary in other countries, in the United States, having a good credit score is the passport to securing a mortgage, a...

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Grocery Shoppers Continue to Trade Down Despite Inflation Relief
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
November 13, 2023  |  Economy

In times of economic uncertainty and persistent inflation, consumers tend to stretch their budgets to the maximum, especially in essential categories like groceries. Get the...

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34% of Consumers Say the Pressure to Tip Is Out of Control
34% of Consumers Say the Pressure to Tip Is Out of Control
November 13, 2023  |  Consumer Finance

Imagine being at the checkout, set to pay for a snack you’ve just grabbed. Suddenly, the digital screen of the point-of-sale system lights up, suggesting...

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