PYMNTS Intelligence

Subscription Merchants Alienate Their Best Customers With Excessive Marketing

Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. Get the Full Story...

READ MORE >
Bookstores Regain Ground as Consumers Seek In-Person Engagement
Bookstores Regain Ground as Consumers Seek In-Person Engagement
March 15, 2024  |  Retail

Consumers’ shift to eCommerce has not killed the bookstore yet. From industry giants’ recoveries to the reemergence of independent players in the space, the bookstore...

READ MORE >
Amazon Extends Home Goods Lead Over Walmart With Discounts
Amazon Extends Home Goods Lead Over Walmart With Discounts
March 15, 2024  |  Retail

With mega-retailers Amazon and Walmart competing to secure consumers’ loyalty for high-ticket purchases such as furniture, the eCommerce giant is pulling further ahead by the...

READ MORE >
Inflation Concerns Sideline Small Business Borrowing
Inflation Concerns Sideline Small Business Borrowing
March 15, 2024  |  SMBs

With the news that inflation climbed upward last month, many small- to medium-sized businesses (SMBs) may find themselves walking a tightrope with even fewer safety nets...

READ MORE >
Report: An Uncertain Economy Weighs on Embedded Finance Innovation for Marketplaces
Report: An Uncertain Economy Weighs on Embedded Finance Innovation for Marketplaces
March 15, 2024  |  Payments Innovation

Logistics and wholesale trade businesses exhibit robust demand for embedded finance innovations. For example, most payment facilitators (PayFacs), independent software vendors (ISVs) and marketplaces are...

READ MORE >
Card-Linked Discounts May Win Over Inflation-Concerned Consumers 
Card-Linked Discounts May Win Over Inflation-Concerned Consumers 
March 14, 2024  |  Consumer Insights

As PYMNTS reported this week, while most U.S. consumers appear untroubled by the prospect of near-term inflation, their anxiety levels rise at the prospect of...

READ MORE >
Social Media Shoppers Like to Stick With What They Know
Social Media Shoppers Like to Stick With What They Know
March 14, 2024  |  Consumer Insights

For consumers making purchases via social media platforms, PYMNTS Intelligence research reveals, staying within their comfort zone is a top priority. Get the Full Story...

READ MORE >
Consumers Spend More at Restaurants When Using Digital Wallets
Consumers Spend More at Restaurants When Using Digital Wallets
March 14, 2024  |  Digital Payments

Digital wallets — such as Apple Pay and Google Pay, which use near-field communication tags, and Amazon Pay and PayPal, which use QR codes —...

READ MORE >