PYMNTS Intelligence

Consumers Show Improved Confidence in November but Fear Recession

Consumers Show Improved Confidence in November but Fear Recession
Consumers Show Improved Confidence in November but Fear Recession
November 28, 2023  |  Consumer Insights

The latest data from The Conference Board showed that consumer confidence rebounded a bit in November. Get the Full Story Complete the form to unlock...

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Multitasking in the Voice Economy Is Being Reshaped by Gen AI
Multitasking in the Voice Economy Is Being Reshaped by Gen AI
November 28, 2023  |  Artificial Intelligence

It has become commonplace to say that generative artificial intelligence will upend, well, everything. Get the Full Story Complete the form to unlock this article...

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Big Firms Automate Regular Payments, Small Firms Large Payments
Big Firms Automate Regular Payments, Small Firms Large Payments
November 28, 2023  |  Accounts Payable

The digitalization trend that followed the pandemic has accelerated the automation journey for nearly one-third of mid-sized firms. Get the Full Story Complete the form...

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Study Finds More Instant Payment Options Increase Customer Satisfaction
Study Finds More Instant Payment Options Increase Customer Satisfaction
November 28, 2023  |  Faster Payments

Using instant payment methods can streamline the payment process and improve overall customer satisfaction, making consumers 11% more satisfied and nearly double their likelihood to...

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Companies With AI-Driven Strategies Outcompete Peers, Study Finds
Companies With AI-Driven Strategies Outcompete Peers, Study Finds
November 28, 2023  |  Artificial Intelligence

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
Banks Play Important Role in Helping Paycheck-to-Paycheck Consumers Build Savings
November 28, 2023  |  Consumer Finance

Amber Carroll, senior vice president of membership and lifecycle strategy at LendingClub, told PYMNTS that U.S. consumers face a cash drain — but proactive planning can...

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Consumers Use Digital to Multitask Most While Caring for Others
Consumers Use Digital to Multitask Most While Caring for Others
November 27, 2023  |  Consumer Insights

As connected devices make consumers multitask more across their day-to-day routines, PYMNTS Intelligence finds which activities prompt people to split their focus, and which command...

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Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
November 27, 2023  |  Payment Methods

As we enter the holiday season, consumers are finding ways to manage their finances. Get the Full Story Complete the form to unlock this article...

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Black Friday’s Generational Divide: Millennials Spend More Online, Embrace Deferred Payments
Black Friday’s Generational Divide: Millennials Spend More Online, Embrace Deferred Payments
November 27, 2023  |  Consumer Payments

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