PYMNTS Intelligence

SRC Gives Agentic Commerce a New Guest Checkout Playbook

SRC Gives Agentic Commerce a New Guest Checkout Playbook
SRC Gives Agentic Commerce a New Guest Checkout Playbook
January 19, 2026  |  Artificial Intelligence

Agentic commerce promises a world in which transactions happen with less human intervention, fewer screens and fewer keystrokes. The shift may benefit guest checkout. Get...

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7 in 10 Banks Increase Fraud Spending as Losses and Complexity Grow
7 in 10 Banks Increase Fraud Spending as Losses and Complexity Grow
January 19, 2026  |  Fraud Prevention

Fraud is no longer just a cost line item for banks and payment firms. It is increasingly a force that shapes how institutions invest, modernize...

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Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
January 16, 2026  |  Digital Identity

As financial services firms push deeper into digital channels, identity verification has quietly become one of the most consequential—and most underestimated—forces shaping growth, risk and...

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Insurance Policyholders Now Rate Insurers by How Fast They Pay
Insurance Policyholders Now Rate Insurers by How Fast They Pay
January 15, 2026  |  Insurance

With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through...

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Payment Declines Hit Gen Z Harder Than Any Other Generation
Payment Declines Hit Gen Z Harder Than Any Other Generation
January 15, 2026  |  Checkout Conversion

Forget “access denied.” “Payment declined” is Gen Z’s new refrain. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Pay by Bank Finds Momentum as Consumers Rethink Cards
Pay by Bank Finds Momentum as Consumers Rethink Cards
January 15, 2026  |  Payments Innovation

One of the U.S. payments industry’s unfulfilled promises is that bank-to-bank transfers would one day loosen the grip of cards. Get the Full Story Complete...

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Tariffs Force Firms to Rethink Technology as a Survival Tool
Tariffs Force Firms to Rethink Technology as a Survival Tool
January 15, 2026  |  Economy

The volatility wrought by tariffs is no longer a background risk but a daily operational reality, forcing companies to make strategic decisions with incomplete data...

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Slow Payouts Are Starting to Cost Banks Consumer Trust
Slow Payouts Are Starting to Cost Banks Consumer Trust
January 14, 2026  |  Money Mobility

As consumers grow accustomed to instant digital interactions in nearly every aspect of their lives, the timing of when money arrives is no longer a...

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