PYMNTS Intelligence

52% of Hotel Guests Expect AI at Check-In

52% of Hotel Guests Expect AI at Check-In
52% of Hotel Guests Expect AI at Check-In
August 26, 2025  |  Artificial Intelligence

It is telling that even at the start of the year, when airlines were still recovering from a holiday travel crush and hotels were bracing...

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Hospitality Struggles While Micro-Businesses Stage a Comeback on Main Street
Hospitality Struggles While Micro-Businesses Stage a Comeback on Main Street
August 25, 2025  |  SMBs

For several years, small- to medium-sized businesses (SMBs) in the United States have lived under a cloud of uncertainty. Get the Full Story Complete the...

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Private-Label Installments Growing Faster Than Traditional Credit Cards
Private-Label Installments Growing Faster Than Traditional Credit Cards
August 25, 2025  |  Payment Methods

Traditional credit cards are facing pressure in the battle for consumer spending power. While general-purpose cards remain the workhorse of American credit, their use for...

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Why FinTechs See Credit Unions as Their Next Big Growth Market
Why FinTechs See Credit Unions as Their Next Big Growth Market
August 25, 2025  |  Credit Unions

The financial services map is being redrawn, and credit unions are at the center. As FinTechs distance themselves from big banks, they’re forging bold new...

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84% of Shoppers Want One-Click Checkout
84% of Shoppers Want One-Click Checkout
August 25, 2025  |  eCommerce

In the rush to expand internationally, merchants may be overlooking a simple but potent tool: the one-click checkout. While digital wallets and real-time payments grab...

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Main Street Shrugs at Tariffs, Banks on Growth
Main Street Shrugs at Tariffs, Banks on Growth
August 22, 2025  |  SMBs

It seems like a massive disconnect. But for the payments industry, it’s an opportunity. Get the Full Story Complete the form to unlock this article...

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Real-Time Payments Threaten Wire Dominance
Real-Time Payments Threaten Wire Dominance
August 22, 2025  |  Real-Time Payments

Real-time payments are moving beyond speed. With networks raising transaction ceilings, companies are beginning to treat instant transfers as a tool for high-value use cases...

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97% of CFOs Trust Gen AI to Manage Risk
97% of CFOs Trust Gen AI to Manage Risk
August 22, 2025  |  Artificial Intelligence

Enterprise chief financial officials (CFOs) may be celebrating the transformative potential of generative artificial intelligence (gen AI), but beneath the optimism lies a quieter story:...

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