PYMNTS Study

60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
July 21, 2023  |  Digital Payments

When it comes to credentials vaults that aggregate payment information and store credentials securely, and updating payment information shared with merchants when consumers change payment...

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Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
July 21, 2023  |  Subscriptions

Consumers who join alcoholic beverage subscription programs, PYMNTS research reveals, may nonetheless not be ready to commit to receiving their boxes, say, every week. Rather,...

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Grocers Struggle to Compete With Mega-Retailers Amid Inflation
Grocers Struggle to Compete With Mega-Retailers Amid Inflation
July 21, 2023  |  Retail

As food inflation continues indefinitely, grocery shoppers continue to seek savings, abandoning previous favorite brands and retailers in favor of the best deals. Amid these...

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Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
July 21, 2023  |  Payments Innovation

What payment methods are being explored by retailers in the grocery, pharmacy and convenience store arenas? It depends, as these retailers have different needs that...

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Consumers Consider Pet Supply Subscriptions as Essential as Household Items
Consumers Consider Pet Supply Subscriptions as Essential as Household Items
July 20, 2023  |  Subscription Commerce

Even as subscription rates falter overall, the robust offerings of pet supply subscriptions — plus the emotional attachment to beloved pets — have bolstered the...

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Robo-Restaurants Are for the Boys
Robo-Restaurants Are for the Boys
July 20, 2023  |  Restaurant innovation

With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...

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FinTechs See Higher Money Mobility Scores but Lag in P2P Speed
FinTechs See Higher Money Mobility Scores but Lag in P2P Speed
July 20, 2023  |  Payment Methods

As FedNow finally coming online generates a mix of reactions, money mobility generally — and instant payments specifically — have never been more in the spotlight. While...

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At-Home Healthcare Maintaining Momentum Long After Pandemic All-Clear
At-Home Healthcare Maintaining Momentum Long After Pandemic All-Clear
July 20, 2023  |  Healthcare

Much as telemedicine has now become a routine triage tool, at-home healthcare is also expanding and innovating in a post-COVID world, as consumers gravitate to...

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DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
July 19, 2023  |  Delivery

Much like other highly competitive sectors, the aggregator market is dominated by the top three leaders and then the rest when it comes to usage. A...

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