PYMNTS Study

Ghost Kitchen Customers Have a Need for Speed
Ghost Kitchen Customers Have a Need for Speed
July 19, 2023  |  Consumer Insights

Defenders of the ghost kitchen model overwhelmingly tout one key benefit — the speed that these virtual brands can offer. Get the Full Story Complete...

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The Virtual Doctor Will See You Now: 40% of Consumers Embrace Telemedicine
The Virtual Doctor Will See You Now: 40% of Consumers Embrace Telemedicine
July 19, 2023  |  Healthcare

First popularized as a replacement for in-person healthcare visits during the pandemic, telemedicine has since found a more permanent footing for patients. The steady rate...

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When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
July 19, 2023  |  Digital Identity

As fraudsters grow more sophisticated, so too must the fraud defenses of eCommerce sites and other operators who sail the shark-infested waters of digital commerce....

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Study Finds Most FinTechs Don’t Meet Consumers’ Instant Payments Expectations
Study Finds Most FinTechs Don’t Meet Consumers’ Instant Payments Expectations
July 19, 2023  |  Money Mobility

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DIG Launches Dinner Box as Ready-to-Eat Providers Seize Restaurant Occasions
DIG Launches Dinner Box as Ready-to-Eat Providers Seize Restaurant Occasions
July 18, 2023  |  Restaurant innovation

As ready-to-eat meal options gain share from restaurants, DIG has become the latest eatery to take an “If you can’t beat ’em, join ’em” approach....

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Lower Prices Win Greater Loyalty From Today’s Fickle Consumer
Lower Prices Win Greater Loyalty From Today’s Fickle Consumer
July 17, 2023  |  Consumer Insights

Maybe it’s hard for parents to pick favorites, but for consumers it’s easy. Get the Full Story Complete the form to unlock this article and...

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100 CFOs Say That Businesses With AR Frictions Must Either Automate or Fall Behind
100 CFOs Say That Businesses With AR Frictions Must Either Automate or Fall Behind
July 17, 2023  |  Accounts Receivable

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Side Hustles and Living With Mom and Dad Boost Gen Z Purchasing Power
Side Hustles and Living With Mom and Dad Boost Gen Z Purchasing Power
July 14, 2023  |  Connected Economy

The share of Generation Z consumers living paycheck-to-paycheck has more resembled a roller coaster than a traditional economic trajectory. This financial insecurity has impacted the...

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Storing Payments Credentials Online Bothers Millennials More Than Gen X Shoppers
Storing Payments Credentials Online Bothers Millennials More Than Gen X Shoppers
July 14, 2023  |  Digital Payments

As consumers look to stored credentials to make their payment experiences easier, the majority are actually finding the capability comes with its own pain points....

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