PYMNTS Study

Consumers Want Robots Out of Sight and Out of Mind When Eating Out
Consumers Want Robots Out of Sight and Out of Mind When Eating Out
July 14, 2023  |  Restaurant innovation

Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Get the...

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High-Income Restaurant Customers Chafe at Tipping Expectations
High-Income Restaurant Customers Chafe at Tipping Expectations
July 13, 2023  |  Consumer Insights

As consumers look to manage their food spending amid inflation, big earners are, ironically, the most likely of all to skip restaurants. Get the Full...

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60% of Millennials Are Interested in BNPL Plans From Their Banks
60% of Millennials Are Interested in BNPL Plans From Their Banks
July 13, 2023  |  Buy Now Pay Later

Buy now, pay later (BNPL) plans seem to be everywhere, but the greenfield opportunity remains relatively untapped. Get the Full Story Complete the form to...

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14% of Small Businesses and Gig Workers Only Use Digital Banks
14% of Small Businesses and Gig Workers Only Use Digital Banks
July 12, 2023  |  Digital-First Banking

This next installment of PYMNTS’ mini-series on consumer behavior popularized during the pandemic focuses on the rise of digital-only banking. Get the Full Story Complete...

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Study: 70% of Subscription Firms Don’t Measure Customer Retention Rates
Study: 70% of Subscription Firms Don’t Measure Customer Retention Rates
July 12, 2023  |  Subscriptions

“How’m I doing?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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The Great Remote Workforce Divide Gets Wider
The Great Remote Workforce Divide Gets Wider
July 11, 2023  |  Consumer Insights

This next installment of PYMNTS’ mini-series on consumer behaviors popularized during the pandemic demonstrates that workers may be in no rush to return to the...

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BIS: Crypto’s ‘Inherent’ Flaws a Threat to Monetary System 
BIS: Crypto’s ‘Inherent’ Flaws a Threat to Monetary System 
July 11, 2023  |  Cryptocurrency

There may be no room for crypto within banking or traditional financial services at all. Get the Full Story Complete the form to unlock this...

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Nearly Three-Quarters of Bank Customers Say Innovation Is What Keeps Their Business
Nearly Three-Quarters of Bank Customers Say Innovation Is What Keeps Their Business
July 11, 2023  |  Innovation

For account holders at financial institutions (FIs), innovative financial products are increasingly becoming must-haves. Get the Full Story Complete the form to unlock this article...

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FinTech Partnerships Surge as Insurance Firms Adopt Real-Time Disbursements
FinTech Partnerships Surge as Insurance Firms Adopt Real-Time Disbursements
July 11, 2023  |  Real-Time Payments

Insurance firms are increasingly embracing real-time payments for business-to-business (B2B) transactions, viewing them as essential to success. More than two-thirds plan to increase the use...

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