PYMNTS Study

Most Consumers Using Healthcare Payment Plans Have Faced Unexpected Bills
Most Consumers Using Healthcare Payment Plans Have Faced Unexpected Bills
July 07, 2023  |  Healthcare

Consumers who use payment plans to cover their out-of-pocket healthcare costs are more than twice as likely as the overall population to be faced with...

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Millennials Worry Less About Inflation and More About Paying Back Student Loans
Millennials Worry Less About Inflation and More About Paying Back Student Loans
July 07, 2023  |  Loans

United States consumers take out student loans in hopes that a college education for their children or themselves will contribute to a higher income later...

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More Online Grocery Customers Now Opt for Curbside Pickup Instead of Delivery
More Online Grocery Customers Now Opt for Curbside Pickup Instead of Delivery
July 06, 2023  |  eCommerce

When it comes to online grocery, consumers are more willing to hop in their cars and pick up their orders than wait around (and/or pay...

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Table for Two and a Half: Restaurants Add Handbag Stools
Table for Two and a Half: Restaurants Add Handbag Stools
July 06, 2023  |  Restaurant innovation

Middle-tier restaurants have found a new way to emulate the trappings of fine dining — adding stools for handbags — but as higher-end restaurants strain...

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Online Groceries Secure Permanent Place in Consumer Spending on Essentials
Online Groceries Secure Permanent Place in Consumer Spending on Essentials
July 06, 2023  |  Consumer Finance

This installment of PYMNTS’ mini-series on consumer behavior popularized during the pandemic focuses on the rise of online grocery purchases. Get the Full Story Complete...

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Only 17% of Small Firms Are Reaping Benefits of Automating Accounts Receivables
Only 17% of Small Firms Are Reaping Benefits of Automating Accounts Receivables
July 06, 2023  |  Accounts Receivable

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Data Security Can Help Merchants Swing Consumer Loyalty Their Way
Data Security Can Help Merchants Swing Consumer Loyalty Their Way
July 05, 2023  |  eCommerce

As eCommerce merchants look to win the loyalty of customers who are on the fence, there are a range of factors that can be make...

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42% of Retail Subscribers May Bail if Merchants Ditch Free Shipping
42% of Retail Subscribers May Bail if Merchants Ditch Free Shipping
July 03, 2023  |  Subscriptions

For consumers with retail product subscriptions, free shipping is essential to maintaining their loyalty. Get the Full Story Complete the form to unlock this article...

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79% of Consumers Want to Pay All Medical Bills From Single Digital Platform
79% of Consumers Want to Pay All Medical Bills From Single Digital Platform
June 30, 2023  |  Healthcare

As consumers interact with digital platforms to get their healthcare needs met, they increasingly want these tools to be able to do everything for them,...

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