PYMNTS Study

Inflation Slows but Consumers Still Pivot to Cheaper Merchants
Inflation Slows but Consumers Still Pivot to Cheaper Merchants
March 31, 2023  |  Economy

Inflation is slowing — but not enough to cheer consumers, who expect inflation to last a long time. Get the Full Story Complete the form...

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SMBs Are 32% Less Likely Than Larger Rivals to Support Mobile Shoppers
SMBs Are 32% Less Likely Than Larger Rivals to Support Mobile Shoppers
March 30, 2023  |  Retail

Small and medium-sized businesses (SMBs) have somewhat of a reputation for being brick-and-mortar centric, but the truth is that many of their customers shop online,...

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Big Tech, Retail Healthcare Ambitions Make Inroads With Millennials
Big Tech, Retail Healthcare Ambitions Make Inroads With Millennials
March 29, 2023  |  Healthcare

Healthcare may be among the sectors most primed for a digital makeover. Get the Full Story Complete the form to unlock this article and enjoy...

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UK SMBs Fall Behind as In-Store Digital Wallet Use Jumps 549% YoY
UK SMBs Fall Behind as In-Store Digital Wallet Use Jumps 549% YoY
March 29, 2023  |  Mobile Wallets

Digital wallets are gaining popularity due to flexibility and convenience they offer, leading to an increasing number of consumers using them to pay for purchases...

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Bigger Not Always Better When Consumers Chose FinTech Banks, Study Finds
Bigger Not Always Better When Consumers Chose FinTech Banks, Study Finds
March 29, 2023  |  Money Mobility

Money mobility is a crucial aspect of how we expect to be able to pay out or be paid, and the experience can vary widely,...

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Consumers Now Want Digital in Everything, Everywhere, All at Once, Study Finds
Consumers Now Want Digital in Everything, Everywhere, All at Once, Study Finds
March 29, 2023  |  News

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81% of Healthcare and 67% of Insurance Firms Use ePayables
81% of Healthcare and 67% of Insurance Firms Use ePayables
March 28, 2023  |  Digital Payments

Digital innovation is coming to corners of the economy that need it but haven’t necessarily taken those steps yet. That fact is creating a new...

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Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
March 28, 2023  |  Restaurant innovation

Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone.  Get the Full Story Complete the form to...

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Consumers Sick of Scattered Payments Credentials — and They Want Banks to Help
Consumers Sick of Scattered Payments Credentials — and They Want Banks to Help
March 28, 2023  |  Digital Payments

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