PYMNTS Study

More Than One-Third of Banks Say Item-Level Receipt Data Cements Customer Loyalty

More Than One-Third of Banks Say Item-Level Receipt Data Cements Customer Loyalty
More Than One-Third of Banks Say Item-Level Receipt Data Cements Customer Loyalty
April 06, 2023  |  Digital-First Banking

Financial institutions (FIs) have had many reasons to consider the benefits of investing in receipt data solutions. These range from fighting friendly fraud to helping their merchant...

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Rewards Hold the Key to Bringing Pay by Bank Transfer Into the Mainstream
Rewards Hold the Key to Bringing Pay by Bank Transfer Into the Mainstream
April 06, 2023  |  Payments Innovation

Credit and debit cards remain consumers’ dominant means of payment despite years of payment innovation. Get the Full Story Complete the form to unlock this...

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Decline in WFH Poses Opportunity for Corporate Catering
Decline in WFH Poses Opportunity for Corporate Catering
April 05, 2023  |  ResTech

With remote work declining, food businesses are seizing the chance to reclaim offices’ meal spending. Get the Full Story Complete the form to unlock this...

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Small Merchants Don’t Think Digital Is Important Because Consumers Shop In Store. They’re Wrong.
Small Merchants Don’t Think Digital Is Important Because Consumers Shop In Store. They’re Wrong.
April 05, 2023  |  Retail

Today’s ever-more digital world has rapidly evolved consumer expectations around the shopper journey. Get the Full Story Complete the form to unlock this article and...

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Brand Loyalty Falters as High Inflation Continues, Study Finds
Brand Loyalty Falters as High Inflation Continues, Study Finds
April 05, 2023  |  Consumer Insights

High inflation has made consumers cut back on everything but the necessities, and an unexpected characteristic has hit the chopping block: loyalty. PYMNTS’ data finds...

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Grocers’ Most Loyal Shoppers Are Optimistic About Inflation
Grocers’ Most Loyal Shoppers Are Optimistic About Inflation
April 04, 2023  |  Consumer Insights

Amid inflation, grocers’ best customers see a light at the end of the tunnel. Get the Full Story Complete the form to unlock this article...

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Nearly Half of US Consumers Use Digital for Travel, Healthcare and Smart Home Tech Activities
Nearly Half of US Consumers Use Digital for Travel, Healthcare and Smart Home Tech Activities
April 04, 2023  |  Connected Economy

The connected economy expands with each new activity consumers perform via digital means, and those are increasing, as the average consumer now engages in 28...

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Instant Disbursements Adoption Struggles Due to Data Security Fears and Fees
Instant Disbursements Adoption Struggles Due to Data Security Fears and Fees
April 03, 2023  |  Real-Time Payments

Consumer demand for instant disbursements is at a crossroads. More people like the idea of getting that refund or insurance claim deposited directly onto cards...

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80% of Larger FinTechs’ Customers Have ‘No Problems’ When Sending Money
80% of Larger FinTechs’ Customers Have ‘No Problems’ When Sending Money
April 03, 2023  |  Digital Banking

For FinTechs, the key to keeping customers lies with speed and ease, especially for money mobility. Get the Full Story Complete the form to unlock...

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