PYMNTS Study

Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
February 08, 2023  |  Loyalty & Rewards

Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. Get the Full Story Complete the form to unlock this article...

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The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Get the...

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Millennials Want More Banking Security, Boomers Don’t See the Problem
Millennials Want More Banking Security, Boomers Don’t See the Problem
February 08, 2023  |  Banking

Personal information is, well, personal and consumers want their financial institutions to protect it better. Get the Full Story Complete the form to unlock this...

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Manufacturing CFOs Reset Innovation Investments to Maximize Long-Term Efficiencies
Manufacturing CFOs Reset Innovation Investments to Maximize Long-Term Efficiencies
February 08, 2023  |  Accounts Payable

COVID-19 sent nearly everyone doing business within the eCommerce sphere scrambling to invest in tech innovations, mostly to get through lockdowns and the resulting economic...

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Japan Becomes Mobile Wallet Adoption Leader Among 11 Countries, Attracts Native Apps 
Japan Becomes Mobile Wallet Adoption Leader Among 11 Countries, Attracts Native Apps 
February 08, 2023  |  Commerce Connected

Digital engagement has become integrated in consumers’ everyday lives across the globe. One example: Mobile wallet use has been growing in-store, replacing some shoppers’ physical...

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Online Grocers Gain Traction in Bid to Reach Struggling Consumers
Online Grocers Gain Traction in Bid to Reach Struggling Consumers
February 07, 2023  |  eCommerce

As eGrocers seek to expand accessibility, PYMNTS research reveals that their efforts appear to be working. Get the Full Story Complete the form to unlock...

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Bill-Pay Pain Points Driving Consumers to One-Stop Digital Solutions
Bill-Pay Pain Points Driving Consumers to One-Stop Digital Solutions
February 07, 2023  |  Payment Methods

Bill payment in the U.S. needs an overhaul as PYMNTS research shows the majority of bill-paying consumers are encountering friction in the process. More than...

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Retail, Manufacturing CFOs Report Efficiency Is Their New Payments Priority
Retail, Manufacturing CFOs Report Efficiency Is Their New Payments Priority
February 07, 2023  |  Payments Innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurants Improve Gratuity Payouts as Tipping Increasingly Becomes the Norm
Restaurants Improve Gratuity Payouts as Tipping Increasingly Becomes the Norm
February 06, 2023  |  Disbursements

Restaurants’ efforts to optimize payouts come amid a generational shift toward tipping, per PYMNTS data. Get the Full Story Complete the form to unlock this...

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