PYMNTS Study

Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
Media Subscriptions Account for Half of All Churn by Cash-Strapped Consumers
February 02, 2023  |  Subscriptions

As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. Get the Full Story Complete the form to unlock this...

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Study Shows Bills That Are Easy to Pay Are More Likely to Get Paid
Study Shows Bills That Are Easy to Pay Are More Likely to Get Paid
February 02, 2023  |  Payment Methods

Examining drivers of consumers’ bill payment priorities, we find that generational differences vanish for some types of bills that are considered essential regardless of age...

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Inflation Forces Consumers to Rethink Smartphone, Subscription, Grocery Purchases
Inflation Forces Consumers to Rethink Smartphone, Subscription, Grocery Purchases
February 02, 2023  |  Economy

Maybe the customer was right all along in reacting cautiously to the news of easing inflation. Get the Full Story Complete the form to unlock...

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Subprime Delinquencies Show Pressures of Paycheck-to-Paycheck Life
Subprime Delinquencies Show Pressures of Paycheck-to-Paycheck Life
February 02, 2023  |  Loans

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Companies Scramble to Simplify Bill Payment Experience for Consumers
Companies Scramble to Simplify Bill Payment Experience for Consumers
February 02, 2023  |  Consumer Payments

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Struggling Households Optimistic That Finances Will Improve This Year
Struggling Households Optimistic That Finances Will Improve This Year
February 01, 2023  |  Consumer Insights

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Meta Is Losing Over $1B a Month on Metaverse Strategy
Meta Is Losing Over $1B a Month on Metaverse Strategy
February 01, 2023  |  Meta

Mark Zuckerberg’s expensive pivot toward building a virtual world continues to be just that — expensive. Get the Full Story Complete the form to unlock...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. Get the Full Story Complete the form to unlock this article...

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Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023  |  Restaurant innovation

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. Get the Full Story Complete the form to unlock this...

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