PYMNTS Study

Grocers Step up Delivery Efforts to Retain Their Customers
Grocers Step up Delivery Efforts to Retain Their Customers
January 31, 2023  |  Delivery

Grocers that do not offer delivery, PYMNTS research reveals, risk alienating their customers. Get the Full Story Complete the form to unlock this article and...

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FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
January 31, 2023  |  Data

Among banks and FinTechs, there’s recognition of the value inherent in receipt data. Get the Full Story Complete the form to unlock this article and...

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Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. Get the Full Story...

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Millennials More Likely to Skip Bills That Make It Too Hard to Pay
Millennials More Likely to Skip Bills That Make It Too Hard to Pay
January 31, 2023  |  Consumer Payments

As budgets remain tight after last year’s extended period of heavy inflation, 27% of consumers have had to completely skip a bill, according to PYMNTS’...

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What Businesses Need to Know to Make Money in the Metaverse
What Businesses Need to Know to Make Money in the Metaverse
January 31, 2023  |  Metaverse

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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70% of Marketplaces Expect AP Innovation to Improve Relationships With Vendors
70% of Marketplaces Expect AP Innovation to Improve Relationships With Vendors
January 30, 2023  |  Accounts Payable

There’s no reason for merchants to want to communicate poorly with their vendors, yet aging payables systems can force these key interactions to be a...

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Half of Grocers Are Boosting Their Omnichannel Data Capabilities
Half of Grocers Are Boosting Their Omnichannel Data Capabilities
January 30, 2023  |  Retail

As grocers invest in their omnichannel offerings, PYMNTS research shows data analytics are a priority. Get the Full Story Complete the form to unlock this...

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Study Finds More Consumers Now Prefer Pickup to Delivery When Ordering Online
Study Finds More Consumers Now Prefer Pickup to Delivery When Ordering Online
January 30, 2023  |  Retail

The pickup economy — a customer convenience that started as a pandemic precaution — has since found a solidified foothold in cross-channel shopping. Get the...

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Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
January 30, 2023  |  Retail

For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. Get the Full Story Complete the form to unlock...

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