PYMNTS Study

The Year Consumers Found a New Shopping Friend in Digital Commerce
The Year Consumers Found a New Shopping Friend in Digital Commerce
December 31, 2022  |  eCommerce

Fans of digital commerce got their shop on in 2022, and fresh usage analysis shows advancing behaviors. Get the Full Story Complete the form to...

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40% of First-Time Diners Try Independent Full-Service Restaurants
40% of First-Time Diners Try Independent Full-Service Restaurants
December 29, 2022  |  Consumer Insights

When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). Get the Full Story Complete the form to unlock this article and enjoy...

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Customer Loyalty Lessons Traditional Banks Can Learn From FinTechs
Customer Loyalty Lessons Traditional Banks Can Learn From FinTechs
December 29, 2022  |  Digital Banking

To capture consumers who are hesitant about digital banking, FinTechs focus on customer satisfaction. Get the Full Story Complete the form to unlock this article...

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8 in 10 Firms Without Non-Payroll Spend Management Want It
8 in 10 Firms Without Non-Payroll Spend Management Want It
December 29, 2022  |  Spend Management

Non-payroll spend management software is useful in helping B2B Software-as-a-Service (SaaS) solutions providers install, track and control their spending. Get the Full Story Complete the...

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61% of Main Street Businesses Raised Prices to Offset Inflation
61% of Main Street Businesses Raised Prices to Offset Inflation
December 29, 2022  |  SMBs

As inflation drove costs up, most Main Street businesses got busy hiking their own prices too. Get the Full Story Complete the form to unlock...

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How US Consumers Lived Their Best Digital Lives in 2022
How US Consumers Lived Their Best Digital Lives in 2022
December 29, 2022  |  Connected Economy

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurant Industry Cuts Hours, and Consumers Take Note
Restaurant Industry Cuts Hours, and Consumers Take Note
December 28, 2022  |  Restaurant innovation

While diners are aware of price increases, they’ve also noticed reduced hours in the restaurant industry. Get the Full Story Complete the form to unlock...

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Surge in Remote Workers Brings Opportunity for Online Retail, Grocery
Surge in Remote Workers Brings Opportunity for Online Retail, Grocery
December 28, 2022  |  Gig Economy

The growing remote workforce presents a unique opportunity for online businesses as they boost online grocery and retail sales. Get the Full Story Complete the...

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90% of US Consumers Want One App to Manage Healthcare Needs
90% of US Consumers Want One App to Manage Healthcare Needs
December 28, 2022  |  Healthcare

Unified digital healthcare platforms cure pains for consumers seeking better experiences in treatment and payment. And it turns out that patients who have been jilted...

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