PYMNTS Study

Shoppers Go Deep on BNPL and eCommerce as Holiday Shopping Ramps Up

Shoppers Go Deep on BNPL and eCommerce as Holiday Shopping Ramps Up
Shoppers Go Deep on BNPL and eCommerce as Holiday Shopping Ramps Up
November 28, 2022  |  Retail

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57% of US Consumers Are Interested in One-Stop Bill Pay Service
57% of US Consumers Are Interested in One-Stop Bill Pay Service
November 28, 2022  |  Consumer Payments

While most consumers accept the norm of doing monthly bill pay through a variety of portals, apps and even paper checks, a meaningful number would...

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More Consumers Shopped With Apps Than at Malls on Black Friday
More Consumers Shopped With Apps Than at Malls on Black Friday
November 28, 2022  |  Shopping

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One-Stop Bill Payments Spark Interest From 57% of US Consumers
One-Stop Bill Payments Spark Interest From 57% of US Consumers
November 28, 2022  |  Consumer Payments

Inflation is rampant. Keeping within the household budget means keeping track of expenses — and keeping track of expenses can be a tough task, with...

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Grocery Stores Win Big This Holiday Season
Grocery Stores Win Big This Holiday Season
November 25, 2022  |  Consumer Finance

The Grinch is surely pleased that 15 million Americans — that’s almost 6% of all U.S. consumers — who bought holiday gifts last year say they’ll...

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Small Business Saturday to Test SMB Mettle and Margins
Small Business Saturday to Test SMB Mettle and Margins
November 24, 2022  |  Retail

Wedged between Black Friday (Nov. 25) and Cyber Monday (Nov. 28), the 12-year-old holiday paying homage to the nation’s small businesses was first conceived by...

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Retailers Focus on Turning Deal Chasers into Brand Loyalists
Retailers Focus on Turning Deal Chasers into Brand Loyalists
November 23, 2022  |  Retail

There are different types of online shoppers, obviously, but knowing and understanding three key shopper personas identified in recent research has been shown to increase...

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9 in 10 CFOs Focused on Payments Automation and Transformation
9 in 10 CFOs Focused on Payments Automation and Transformation
November 23, 2022  |  Accounts Payable

The benefits of streamlining and modernizing the payment experience through digital tools and forward-looking investments appear to have sunken in. New research shows nine out...

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