PYMNTS Study

53% of Consumers Trust Banks to Provide Super Apps

53% of Consumers Trust Banks to Provide Super Apps
53% of Consumers Trust Banks to Provide Super Apps
September 29, 2022  |  Connected Economy

The super app shift favors the banks, with decades of experience and long-lived relationships with customers. The super app shift favors the FinTechs, with the...

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Study Finds More Than Two-Thirds of Consumers Chase Deals, Not Merchants
Study Finds More Than Two-Thirds of Consumers Chase Deals, Not Merchants
September 29, 2022  |  Checkout Conversion

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Study Shows Over 77% of Restaurant Orders Are Still Done The Old-Fashioned Way
Study Shows Over 77% of Restaurant Orders Are Still Done The Old-Fashioned Way
September 28, 2022  |  Mobile Order Ahead

One might think that food aggregators were a huge share of the restaurant market — almost four in 10 consumers PYMNTS surveyed had used them...

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The Real-World Tech That Smooths Payments in the Metaverse
The Real-World Tech That Smooths Payments in the Metaverse
September 28, 2022  |  eCommerce

The new eCommerce landscape is complex and ever evolving: Businesses seeking to provide their customers with new virtual spaces like gaming environments have to adapt...

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UAE Merchants Adapt Shopping Experiences to Consumer Mobile Preferences
UAE Merchants Adapt Shopping Experiences to Consumer Mobile Preferences
September 28, 2022  |  Shopping

The United Arab Emirates (UAE) is home to a young, vibrant and mobile-first eCommerce market. Local shoppers use their smartphones throughout nearly every part of...

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Data Brief: 76% of Consumers Say Smooth Checkout Very Influential When Choosing Merchants
Data Brief: 76% of Consumers Say Smooth Checkout Very Influential When Choosing Merchants
September 27, 2022  |  eCommerce

Checking out should be the easiest part of the purchase, but droves of consumers continue abandoning carts due to lingering frictions in the checkout process...

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The Ripple Effects of Digital Engagement
The Ripple Effects of Digital Engagement
September 27, 2022  |  Digital Payments

In tracking the digital transformation of the world’s biggest and most influential economies, we find that one thing leads to another, one could say, and...

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Why Small Businesses Outperform Larger Rivals in Preventing Disputes
Why Small Businesses Outperform Larger Rivals in Preventing Disputes
September 27, 2022  |  Fraud Prevention

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