PYMNTS Study

35% of Firms Still Require CEO Approval to Pay an Invoice
35% of Firms Still Require CEO Approval to Pay an Invoice
February 07, 2022  |  B2B Payments

Firms that process more than 20,000 invoices per month differ from other firms in a few ways. They are more likely to say they need...

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Contactless Payments Could Outlive COVID-19
Contactless Payments Could Outlive COVID-19
February 07, 2022  |  Payments Innovation

The combination of pandemic-related restrictions and consumer fears of contracting COVID-19 through cash transactions and ATM visits helped drive a sudden enthusiasm for contactless payments...

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41% of Restaurant Customers Say Online Ordering Ability Would Boost Spend
41% of Restaurant Customers Say Online Ordering Ability Would Boost Spend
February 04, 2022  |  ResTech

Restaurateurs who hesitate to modernize ordering and payment processes may miss an opportunity to boost sales among two out of five of their customers. Get...

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33% of Consumers Have Opted out of Needed Medical Care Over Cost
33% of Consumers Have Opted out of Needed Medical Care Over Cost
February 03, 2022  |  Healthcare

Most consumers typically access healthcare at their primary physician or doctor. In fact, 61% of consumers saw their primary physician or doctor in the last...

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Restaurants Deal With Scarce Labor, Hungrier Diners
Restaurants Deal With Scarce Labor, Hungrier Diners
February 02, 2022  |  Mobile Order Ahead

Last year’s “Great Resignation” led to giant labor shortages in the food service sector, leaving many eateries to turn to automation to meet order and...

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60% of Millennials are Interested in Bank-Provided BNPL Plans, If Available
60% of Millennials are Interested in Bank-Provided BNPL Plans, If Available
February 02, 2022  |  BNPL

Buy now, pay later (BNPL) plans are quickly changing how consumers today pay for products and services. About 20% of U.S. consumers are currently using...

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